ID Parties
What 3 things are we trying to find out when asking these ID party questions?
Who: Owns, Lives, Involved
In your own words what is the objective of asking this section of the script
build value
make sure its something power can/ wants to do
Homeowner says “No” to the DNC
By saying “yes”, you are just confirming that we have your consent to call or text you regarding a free estimate. Please confirm by saying “yes”
drafty, hard to open, not energy efficient
What charitable foundation is Power partnered with
Alex's Lemonade Stand
Tier 1: Why do you need to know who else owns the home?
Just so you’re aware, our estimates actually change/vary based on your input, so to ensure it’s going to be accurate, we try to have all homeowners
present including spouses or significant others. If you’re the primary person to speak to regarding the (W/R/S), that’s fine. So does anyone else own the home with you?
What is the Jones Effect?
a sales method used to motivate people to keep up
with their peers.
You don’t need my e-mail address
We send you a confirmation e-mail that has links to our website so you know a little bit about us before we come out. So what’s your e-mail?
Can you name 3 different types of roofing styles?
3 tab, architectural, metal, asbestos, wood
How many Territories are we located in? (not including branches)
Tier 1: Why does my spouse need to be involved?
Just so you’re aware, our estimates actually change/vary based on your input, so to ensure it’s going to be accurate, we try to have all homeowners present including spouses or significant others. If you’re the primary person to speak to regarding the (W/R/S), that’s fine, as long as they’re home, too
What is the qualifying projects script for windows?
Just to clarify... what exactly do you want us to look at for the free estimate (windows, roofing, or siding)?
Now why the windows...what type
of windows do you still have on
the home (e.g. wood, aluminum,
or vinyl)?
And how many of those windows
do you still have?
I only have a short time frame (half hour, 1 hour, etc.)
(Homeowner), I don’t want to inconvenience you, so ideally I’d want to try for a (day/evening) that you didn’t have as much going on. Do you have any plans (next day)?
Whats the difference between soffit and fascia?
What are Powers 5 core values?
Name two bad habit agents have when it comes to ID parties
Avoiding conflict
Grouping questions
Not asking at all
Assuming they have the same last name
A Homeowner has 6 basement windows left replace on the home, can we do that?
only if it's a finished basement
I already scheduled an appointment (tier 2)
I’m like the air traffic controller, I can use your address to pull up the schedule for your neighborhood and see who is doing what work, where, when, and just coordinate for someone to swing by. (close/back into script)
Rank from highest to lowest ROI for windows, roof and siding
Siding
windows
roof
Name all affinity groups
Women Empowered
InspirASIAN
B.E.R.G.
Mi Gente
QueerPower
Power Veterans
Tier 2: Why does my spouse need to be involved?
In the past, we’ve had a lot of experience meeting with just one homeowner. We've come out and met with just one spouse... guaranteed a price in writing... they call us a back a year later... and we actually come out to do the installation and the spouse that previously wasn't there is now saying... ‘I want the installation done this way, with these materials and this style’... it can get pretty dicey... So as a business, just to avoid
discrepancies, we would like both of you there for the estimate.
What is the Blind Pitch?
Not now, but at some point in the future, if you could make a change or an upgrade to your home, between the windows, roofing, or siding, which one would you
focus on first?
I might be selling the house
If you decide to sell the home as-is, by all means that’s your choice. But it could be worthwhile to explore what it would cost to replace the (W/R/S) before putting the house on the market… Because doing so would boost curb appeal, re-sell value, and likely help the house sell quicker. Either way, having a price for the (W/R/S) on-hand will be a helpful variable to have in mind when deciding whether to sell the house as-is or fix it up a bit before putting it on the market. (close/back into script)
What does R-Value Mean, and what do we use to describe that in terms of our products?
thermal resistance, the energy efficiency
Where did Asher and Corey go to college?
American University (AU)