Communication
What are the 4 parts of an apology?
I am sorry for...
It was wrong because...
Next time I will...
How can I make it right...?
What is it called when you call your interviewer after the interview?
A follow-up
Name 3 causes of conflict
Self interest, poor communication, conflicting interests or goals, Needs not met, lack of compromise, Prejudice etc.
What are 3 state funded colleges in washington state?
Evergreen College, Washington State University, University of Washington, Central Washington University, Western Washington University, Eastern Washington University
How many bones are in the human body
206 (as an adult)
give an example of a nonverbal communication skill
Body language, eye contact, nodding along, smiling etc.
What is the most common way people apply for jobs?
Online, often through a job board (indeed, monster, linked in)
What is the most common emotional reaction to conflict?
Anger
Can you receive accommodations in college just like in high school?
yes and no, while colleges provide accommodations for students with disabilities, they cannot change the content of the coursework. some accommodations look different in college.
What is the name for the smallest detectible mouse movement?
What is a "Mickey"
What are some verbal communication skills?
Repeating back what you heard, active listening, be clear and concise, prepare ahead of time, ask for clarification, be mindful of your tone
When should you arrive for an interview?
10-15 minutes early
Who is a person called in to help settle conflicts?
Who is a mediator?
Name of the office on college campuses that handles accommodations and supports students with disabilities?
Disability Support Services (DSS), Disability access center (DAC), Office of Educational Accessibility (OEA)
What are the seven wonders of the world?
The Colosseum, The Great Wall of China, The Taj Mahal, Machu Picchu, Christ the Redeemer, Petra, Chichen Itza
When speaking constructively, what three criteria do your words need to meet?
Kind, Honest, Clear
Your interviewer asks "do you have any questions?", what is a good question to ask?
Clarify salary and scheduling expectations
ask about what a day on the job looks like
what opportunities for growth are there (training, professional development etc.)
What are the next steps?
Name a "calming strategy"
Deep breathing, taking a break, exercise, music, distracting activity etc.
What is the name of the form for federal financial aid?
FAFSA
How many annual federal holidays are there in a year?
12
What are the steps of an "I feel" statement?
I feel...
When...
Because...
What is something an Interviewer is NOT allowed to ask about?
Anything about a protected class (age, disability, medical history, marriage or parental status, religion, race, citizenship status)
At what stage is conflict unresolvable?
None! conflict can be resolved at any stage though you may need a mediator to help
What percentage of students at 4 year colleges report having a disability
1 in 5, about 21%
Lake Superior State University offers a "questing" license for this mythical creature
What are Unicorns