Authorizations
Pre-Registration
Imaging
Persistent Function Keys
100

This imaging procedure does not require prior-auth, specifically for Non-Breast, ABI, Duplex/Doppler, and Arterial Venous. 

What is Ultrasound?

100

During a Pre-registration Inbound call, this insurance requires you to select Work Queue, Patient, Click once to highlight applicable appointment, select the Defer button. Defer 1 day before procedure appointment for 8am time. Etc..

What is Medicaid?

100

The time frame when orders are valid after the written date.

What is 12 months?

100

This is where you go to see the updates done in Zingtree.

What is Revision History?

200

The date that you set the appointment if the exam doesn't require a prior authorization and there no guidelines in the order. 

What is "First Available or As requested?"

200

When patients do not want to complete pre-registration with you, you provide them with this time frame. 

What is 7:30am - 7:30pm, Monday - Friday and 8am - 12noon on Saturdays. ?

200

Patients requesting for sooner appointment text this number. If they don't want to stay on the phone with you. If an appointment does become available patients will be notified via text/MyChart, 

What is 77061?

200

Hours of Operation for MRI on Wednesdays over at Oconomowoc.

What is 7:30AM - 4:00 PM?

300

The number of days you must schedule out CT/CTA if the insurance of the patient is HUMANA.

What is 3-4 Business Days?

300

The number of days before the appointment you try to schedule PPAC. If no availability, it's okay to schedule 1 business day before the appointment.

What is 8 Business Days?

300

An outside provider is calling with a STAT order that has not been faxed. This is the department that you should warm transfer the caller to.

What is WMH IMG DEPT (WMH CT, WMH MRI, WMH NM, WMH US) ?

300

These exam costs $99 that is due at the time of check-in. Patients also need PCP for results.

What is Whole Body Composition / Vascular Screening?

400

This insurance doesn't need an authorization for an echocardiogram, but you need to schedule 5 days out for nuclear med scans.

What is UMR / UHC Medicare?

400
If your patient doesn't want to pre-register with us after 3rd attempt, you defer it to?

What is + 367?

400

You need to schedule an imaging exam for a patient. An order is required and you cannot create one. The patient has stated that it has been more 48 hours since she has visited the ordering provider. You need to contact this person.

Who is Applicable Order Transcriber?

400

Their phone number is 866 432 7855. You transfer to this department if patients have complaints about billing. Note: You do not provide Marianne Klappa's contact information for billing issue.

What is Customer Relations?

500

These are the exams that require authorization under Medicaid-standard.

What are CT/CTA, MRI/MRA, and NM PET?

500

This class is part of the pre-surgery registration process for Knee and or Hip Replacement. It is designed to help patients and their support person prepare for the entire joint replacement journey and will go over things such as pain management, rehabilitation and nutrition.

What is Stepping Forward Class?

500

A Fully Body Bone Scan falls under this modality.

What is Nuclear Medicine?

500

A patient has just turned 18. You will go to this screen in EPIC to update the patient as their guarantor.

What is Encounter Guarantor and Coverages ?

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