Forms
Policies
Resident
Metrics
PRG
100
This form is completed for all CAPEX invoices over $10k.
What is the Product Certification, PRG Form MNT-15?
100
True or False? A PRG employee can smoke on a PRG community as long as they are on their lunch break?
What is FALSE
100
The length of time a resident must live at a PRG property before they are eligible for a transfer on-site.
What is six months
100
Exceeding this renewal percentage threshold earns all staff members of that property double bonus.
What is 52%?
100
This tag line is PRG's moto.
What is "Quality Living is Our Passion"?
200
This form is helpful for new move-ins who have signed their lease with an e-signature.
What is the Lease Agreement Highlights Form?
200
The 4 ways a resident can enter a work order.
1. Online 2. In Person 3. Call Center 4. App
200
The length of time (years) a resident file must be kept on-site after they have vacated.
What is seven years?
200
This question can be found on all three Kingsley surveys.
What is "What is your overall satisfaction?"
200
The number of sections in the Policy & Procedures Manual.
What is 10?
300
Name 2 PRG forms that are uploaded to PRG Café on a monthly basis.
What is the Inventory Log, Renewal Spreadsheet, Safety Meeting, and Light Audit?
300
The unit code used in Yardi when ordering a spare hot water heater.
What is Storage?
300
A PRG resident of 3 years is eligible for these incentives under the PRG Advantage Program for renewals.
What is 1) Carpet cleaning 2) Paint one accent wall 3) New kitchen faucet
300
The resource available to assist you in organizing the maintenance shop is located here.
What is PRG CAFE
300
PRG currently owns properties in how many states.
What is VA, NC, SC, KY, MS, KS, PA, FL? 8
400
Fires, floods, mold and dead bodies are all recorded on this form.
What is an unusual occurrence.
400
The 4 PRG signs that are now required inside every leasing office.
What is 1) 'Photo ID required to tour the property' sign 2) PRG Rental Qualifications 3) PRG Refreshment sign 4) PRG Door Clock
400
This tool should be used to increase Kingsley Survey scores. It is completed by all staff members, including maintenance, every quarter.
What is the Kingsley Survey Action Plan?
400
The overall score on the new Quarterly Inspection template is comprised of scores from these three sections.
What is 1) Marketing 2) Operations 3) Risk Management
400
A change, exception, or adjustment to a rule, policy, practice, or service of the property.
What is a Reasonable Accomodation?
500
These forms would be used if a resident requests grab bars in their bathroom.
What is the Reasonable Accommodation and Modification Request Form, and the Reasonable Accommodation or Modification Verification Form?
500
The two owners of PRG.
What are Jon Goodman and Steven Berger
500
Payment platforms available to all PRG residents. (4 of 5)
What is 1) PRG Connect 2) Rent Café App 3) Turn into Leasing Office 4) Pay by Phone 5) WIPS
500
These items are inspected during the annual internal PRG audits. (3 of 7)
What is 1) Lease files 2) Fixed Assets 3) CAPEX 4) Move out charges 5) Rental Vertification 6) Vacants 7) Concessions
500
These are the three main points of the PRG Mission Statement.
What is 1) We develop relationships 2) We transform communities 3) We deliver value
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