What's Your Type
Close to the Vest
Enrolling Stones
Potpourri
Jar Jargon Binks
100

True or False? Rollovers and Loan Payments count as contributions

What is False?

100

Describe the Vesting Service Level "Full"

What is Empower always has up to date vesting information in CIRRUS?

100

True of False Plans always allow ppts to contribute Before-Tax, After-Tax, and/or Roth money.

What is False? (All may be options based on plan rules)

100

A married ppt would name a specific beneficiary unless this is obtained allowing them to name someone else

What is spousal consent?

100

A time when a participant's money is fully invested in the market, but they cannot see the balance or perform transactions

What is a Blackout Period?

200

Fixed, Discretionary, and and Match are contributions made by...

Who is the employer/plan sponsor?

200

If vesting is confirmed only at the time a participant requests money (as a loan or withdrawal) out of their account, the vesting service level is...

What is Bene?

200

Plans which use auto enrollment may offer this feature for employees who don't wish to participate at this time

What is 90 Day Permissible Withdrawal?

200

This is where I would check if the call is in a segment I'm expected to handle

What is CSAS Bulletins/ Important Messages?

200

If a participant leaves the company before becoming 100% vested, this is what happens to the non-vested portion of the employer contributions

What is it is forfeited back to the plan?

300

The money type where ppt pays taxes at time of contribution. Taxes will be paid on earnings at time of withdrawal.

What is After Tax?

300

This Vesting service level is when the employer occasionally sends updates to Empower. CSAS will reflect the most recent details is received, but may not have up to date information

What is Info?

300

This is where you would go in CSAS to change a ppt contribution amount

What is Participant Changes > Deferral Amount Change

300

These are the 3 common brokerage account providers 

What are Empower Brokerage, TD Ameritrade, Charles Schwab  

300

The 415 contribution limit includes these money types

What is employee Pre-tax, Roth, AND After-tax plus ALL employer contributions. (Catch up is above the limit. Rollover and Loan payments do not count toward the limits)

400

This is the money type  where ppt pays no taxes at time of contribution. Taxes will be paid on contributions and earnings at time of withdrawal.

What is Pre-Tax/Before Tax?

400

Name the three Vesting Schedules

What are graded, cliff, and immediate? 

400

Plans may have different enrollment frequencies. Name two

What is immediate, Monthly, Quarterly, Semi-Annual, Annual

400

The three levels of help from the empower retirement advisory Services

What are: Do It Myself, Help Me Do It, Do It For Me?

400

Contributions to a traditional IRA are __, while Pre-tax contributions to a 401K are __.

Tax deductible; Tax deferred

500

The money type where ppt pays taxes at time of contribution. Taxes will be paid on earnings at time of withdrawal unless the ppt waits until age 59 1/2 or older AND it's been at least 5 years since the first contribution

What is Roth?

500

These are the reasons a ppt would be 100% vested even if they have not otherwise attained full ownership of employer contributions

What are death, disability (complete and total), reaching the plans normal retirement age while working, and plan termination?

500

The ways a ppt can enroll vary by plan. These are the ways plans may allow enrollment

What are online, Over the phone, Auto Enroll, Paper form, PEC?

500

On most calls you should offer this service. Exceptions include escalated callers, or terminated ppts requesting a withdrawal

What is incoming rollover/consolidation?

500

The purpose of discrimination testing is 

What is to ensure the plan is not set up to discriminate in favor of highly compensated employees over non-highly compensated employees

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