Persuasion
What is reciprocity?
When people feel obligated to return favors
What is surface level diversity?
This category of diversity includes visible traits like age, gender, and race.
What are technology accelerators?
Tools that help organizations move faster and scale efficiently.
What is confirmation bias?
Favoring information that confirms your beliefs.
What is legitimate power?
Power based on position in the hierarchy.
What is commitment and consistency?
When people follow through on commitments they made publicly
What is deep level diversity?
This category includes personality, values, and attitudes.
What is using technology as an accelerator (not a driver)?
A company adopts new tech only after aligning it with its long term vision.
What is naïve realism?
Believing your view is the correct version of reality.
What is information power?
Power based on knowledge others want.
What is social proof?
When people are influenced by what others are doing
What is a benefit of organizational diversity over time?
A team initially struggles with differences but later becomes more innovative.
What is misuse of technology accelerators?
A company adopts every new trend without strategy and fails.
What is the false consensus effect?
A person assumes everyone else thinks the same way they do.
What is expert power?
A leader influences others due to deep expertise.
What is liking?
People are easily more persuaded by those they like
What is organizational diversity?
Employees come from different departments, roles, and levels in the company.
What is the correct use of technology accelerators?
A company uses technology to speed up progress toward already defined goals.
What is the ladder of inference?
A leader jumps from limited facts to conclusions without realizing the steps in between.
What is referent or charismatic power?
A leader inspires others because people admire them and want to be like them.
What is scarcity?
When a leader emphasizes limited availability to increase urgency
What is a benefit of diversity and what does it specifically improve?
A company improves decision making, Innovation and problem solving by including multiple perspectives.
What is technology as a catalyst and not a creator of success?
Technology helps a company scale faster but only because it already had strong fundamentals in the first place.
What is anchoring bias?
Relying too much on the first piece of information.
What is moral power? Give an example
A leader motivates others through moral example and values.