Your phone battery is almost empty, and you need it later.
Problem: If the battery is dead, I will not be able to call or text anyone in case of an emergency.
Solution: Charge my phone or use a portable charger
Someone is speaking too quickly, and you cannot understand what they are saying. What should you do?
Politely ask the person to slow down or repeat what they said.
Your bus is late, and you are waiting for it.
Problem: Delayed bus.
Solution: Check the bus schedule and let people know that I will be late.
You accidentally spill a glass of water on the kitchen floor. What should you do?
Get a towel or paper towels and clean up the spill so nobody slips.
You cannot remember what time your appointment begins.
Problem: I am unsure when my appointment is.
Solution: Call the place and verify. Check my calendars, emails, and text messages for verification.
You are trying to send an important email, but your internet connection stops working. What should you do?
Check your Wi-Fi connection, try reconnecting, or ask someone for help.
You are telling your friend a story, but they keep interrupting you. What should you do?
Politely say, "Can I please finish what I was saying?"
ou are walking to a store but realize you do not recognize where you are. What should you do?
Stop somewhere safe, check your phone's map, or ask a trusted person for directions.
The leftovers you planned to eat smell unusual.
Problem: My food is spoiled
Solution: Do not eat it and throw it away.
You wake up late and realize you only have 15 minutes before you need to leave for work. What should you do?
Get ready as quickly as possible and notify your supervisor if you will be late.
You are trying to log into your email account, but you cannot remember your password. What should you do?
Select "Forgot Password" and follow the instructions to reset it.
You are shopping at a grocery store and cannot find an item on your list. What should you do?
Ask a store employee to help you locate the item.
Your ride cancels shortly before you need to leave for an appointment.
Problem: No transportation available to my appointment.
Solution: Contact another driver. Take another form of transportation. Call my appointment provider and let them know I will be late.
You are cooking, but you cannot find the recipe’s next step.
Problem: I am not sure of what to do next.
Solution: Reread the entire recipe, save a copy of the recipe, ask someone for help.
Two appointments are scheduled for the same time.
Problem: There is a scheduling conflict.
Solution: Prioritize the most important appointment of the two. Call the second appointment and reschedule.
You receive a text with a link asking for your password, but you do not recognize the sender.
Problem: Someone might be trying to hack into my phone
Solution: Do not click on the link and delete the message.
You and a friend both want to choose the activity, and the conversation is becoming tense.
Problem: Disagreement between friends.
Solution: Choose an activity we both like or take turns doing an activity of each other's choice.
A road closure changes your usual route, and you do not know where to go next.
Problem: Unfamiliar road and not sure where to go.
Solution: Pull over and check my GPS safely. Follow the alternative route provided.
You order food at a restaurant, but the waiter brings you the wrong meal. What should you do?
Politely tell the waiter that you received the wrong order and ask for the correct meal.
Your friend reminds you about a birthday party tomorrow, but you forgot what time it starts. What should you do?
Ask your friend what time the party starts and add it to your calendar.
You are attending a video appointment, but the other person cannot hear you. What should you do?
Check whether your microphone is muted, adjust the audio settings, or ask for assistance.
A coworker makes a comment that upsets you. You want to respond, but you are not sure what they meant.
Problem: You are upset with a coworker.
Solution: Speak to your boss about the situation or have a conversation with your coworker.
You are traveling to an unfamiliar place. Your phone battery is low, and your bus connection may be missed
Problem: Traveling became a little dangerous.
Solution: Check the next step while my phone is still working. Write down important information. Let my emergency contact know my new plan.
You are at a restaurant and are unsure whether your meal contains an ingredient you are allergic to. What should you do?
Ask the waiter about the ingredients and explain your allergy before eating.
You have a doctor's appointment at 2:00 PM, but you realize you will arrive 20 minutes late. What should you do?
Call the doctor's office, explain that you are running late, and ask whether you can still come.