SOS Airport
SOS Transportation
SOS Hotel
SOS Restaurant
SOS Shopping
100

Your suitcase isn’t at baggage claim.

→ My suitcase is missing.

100

You don’t know where you are.

→ I’m lost.

100

Your key doesn’t open the door.

→ My key card isn’t working.

100

The server brings the wrong food.

→ This isn’t my order.

100

The item is broken.

→ This item is damaged.

200

Your flight is late.

→ My flight is delayed.

200

The bus left without you.

→ I missed the bus.

200

You cannot take a hot shower.

→ The hot water isn’t working

200

Your food isn’t hot.

→ My food is cold.

200

The clothes don’t fit.

→ It’s the wrong size.

300

You cannot find your passport.

→ I lost my passport.

300

You aren’t sure about the bus.

→ Is this the right bus?

300

Your room is very hot.

→ The air conditioning isn’t working

300

You cannot eat nuts.

→ I’m allergic to nuts.

300

You paid two times for the same item.

→ I was charged twice.

400

Your flight was cancelled. Ask for assistance.

→ My flight was cancelled. Can you help me?

400

You passed your destination.

→ I missed my stop. Can you help me?

400

Your room has several problems.

→ Can I change rooms, please?

400

There is a problem with your food.

→ Can you replace it, please?

400

You want your money back.

→ I’d like a refund.

500

Your friend feels very sick.

→ My friend is sick. Please send medical help.

500

Someone is injured in an accident.

→ Please call an ambulance.

500

You see smoke in your room.

→ There’s smoke in my room. Please send help.

500

Your friend cannot breathe.

→ My friend is choking. Please call an ambulance.

500

You cannot find your child.

→ I can’t find my child. Please call security.

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