What is the onboarding process? (from the candidate walking in to the office, to going to work)
1st part of application
2nd part of application
Copies of IDs
Orientation videos & walk-through
True or False: it is okay to keep an assignment open if an associate is on a leave (medical or injury related)
False! We want to end assignments affective as last day worked to keep track of breaks in assignments.
All injuries require the utilization of PC365
False - this is Oregon only. Meaning, Washington locations do not use it.
What is the deadline to submit associates PSL requests?
Tuesdays at 11am
At what hour into your shift are you legally supposed to take your lunch break?
Oregon - 6 hours into your shift
Washington - 5 hours into your shift
Are you allowed to help someone fill out the application?
Yes - but you cannot persuade what to write. Example: we can help fill in the blanks, but cannot give answers to fill in the blanks.
Where does the staffing specialist reflect who recruited the associate?
Under the assignment so the correct recruiter gets credit
Are all harassments/complaints considered discrimination?
False - discrimination must be defined as “tied to a protective class”. Race, age, religion, nationality, gender, sexual orientation, etc. Not to be confused with bullying.
How long in advance should I request PTO?
At least two week.
Remote locations needing coverage, as much in advance as possible to plan coverage.
What do you do if you receive an employment verification or unemployment claim?
You can either fill it out, send to management to fill out, or send to Rocio to fill out.
List at least ONE reason you would screen out a candidate and why?
No SSN provided/admitting the documentation used is fraud
Failing the DT - they can reapply in 6 months
Noting they cannot push/pull/carry/lift at least 50 lbs.
Felonies (case-by-case)
When should you log a message in TW?
EVERY INTERACTION HAD WITH ASSOCIATES
If an associate is injured and decides to not seek medical attention - is action required and what actions or no action is required and why not?
Call PC345
Have associate sign the Refusal of Medical Treatment
Send an email to WC@nwstaffing, Sibonne, and Lizeth
Our retention policy for applications is (full app and I9)
Full application - 4 years
I9s - 3 years
How often are safety walk-through supposed to be completed?
At least once a month
What is the process if a candidate discloses a felony?
"Interview" the candidate - disclosing as much information as comfortable will determine if accepted or denied to move forward.
Send information gathered, I9, and work history to management.
Inform candidate if approved/denied once the IA has been completed and sent back.
True or False: it is okay to change an associates payrate based on changes by the plant.
False! We want to use the EXTEND ASSIGNMENT feature, as we want to keep track of changes.
According to the Injury and Illness Prevention Program & Workplace Violence Policy, who is the point of contact for the processing division?
Lizeth
Bonus: 50 pts if you know where to locate the IIPP & WPV
What are important payroll deadlines OSC should know?
Daily deadline - 2pm
Corrections/missed hours - processed on Tues & Thurs
Final pay - WA: next reg payday. OR: next business day IF 48-hour notice was given
Other than PTO, what should be added to the Outlook calendar?
Onboarding associates, walk-throughs, flyer runs, job fairs, payroll info for final pay, WC follow up appts.
What is the process if a candidate requests accommodations?
Have EE fill out Reasonable Accommodation Request Form.
Submit form to HR department ASAP.
Work with HR to determine if accommodation is approved or not.
Notify EE with Approval or Denial Letter.
Can you add WC/injury reports as a note in TempWorks?
No.
Bonus question for 50 pts: where should notes be filed?
What are things I should look out for during a safety walk-through?
Slips and trip hazards - hoses no wrapped in place, trash/debris on floor, pallets randomly on floor.
Unsafe practices - wrong safety shoes being used, no safety glasses, no safety gloves, no ear plugs, no apron/smock where needed.
Loose clothing, jewelry, fake nails, fake eyelashes, nail polish, etc.
Standing on machinery.
What are the steps when an associate asks for a replacement check?
Either:
1 - assign a replacement check workflow via HR center and let management know, then send email to Seafood Payroll so they are aware
2 - fill out the replacement check form, have associate sign it, and send it via email to Seafood Payroll
List at least FIVE duties of an on-site coordinator
Taking call-ins & sending them to plant
Joining meetings M/W/F or sending updates T/Th
QC Checks - calls & 30/60/90 form
Recruit
Onboard candidates
Disciplinary actions - verbal & written
Hand out checks
Complete safety walk-throughs