Speed Products
Special Products
Cool-Passive
Cool-Active
Care
100

What is our slowest 'speed product'?

td.Basic

100

Which seven special products do we offer?

Cool, Live, Care, Fresh, Safe 1, Safe 2, Airmail/eCommerce

100

Describe the kind of packaging for Cool-Passive shipments.

Cool-Passive shipments are transported in specialized thermal and insulated packaging solutions. Info: All Cool-Passive shipments are protected by a specially developed protective film. The service is used worldwide on all pallets with Cool-Passive shipments and is completely free of charge

100

Is it possible for the customer to book Cool-Active via eBooking?

No

100

How will the cockpit crew be informed about DGR shipments on each flight?

NOTOC - Notification to Captain


200

What is the meaning of the abbreviation td. ?

Time definite

200

Which special product do we use for banknotes?

Safe 1

200

Where do we offer a temperature controlled environment for Cool-Passive shipments?

a) at origin

b) at destination 

c) during transit 

d) during flight 

e) whenever or where ever available and possible 

Answer e

200

Where do we find information about the correct booking processes?

CBM - Cargo Booking Manual

200

Name the special handling code for 'Care'.

DGR

300

Which speed product is only bookable via our eServices?

td.Basic

300

Name four special handling codes for 'Fresh'!

For example EAT, PER, PES, PEM, PEP, PEF etc.

300

What is the newest packaging for

Cool-Passive shipments?

va-Q-tainer 

It provides constant temperature for up to five days. These thermal containers operate within all possible conditions and enable temperature-controlled solutions for temperature ranges between -25 ° C and + 25 ° C.

300

Name three examples of goods we forward with our product Cool-Active.

  • Pharmaceuticals
  • Insulin products and insulin preparations
  • Diagnostics
  • Vaccines
  • Sera
  • Plasma
  • Proteins
  • Biotechnological material
  • Laboratory samples
  • High-tech goods
  • Semiconductors and other products manufactured by the electronics industry
  • Precision instruments
  • Exclusive food stuffs (chilled food, seafood, dairy products, convenience fruit, consumables)
  • Conventionally perishable commodities being forwarded in cool containers (e.g. meat, fish, etc.)
300

Can Care be combined with td.Flash?

Generally yes 

Info: Up to 10 pieces and three different UN numbers are possible.

400

Which both speed products are handled by time.matters in FRA?

Courier.Solutions and Emergency.Solutions

Further Info: In MUC and VIE they have the responsibility for the transit handling

400

Which product has the special handling code PEA?

Live

400

Are Cool-Passive shipments bookable via

eBooking?

Yes

400

Name the cool containers that can heat and cool!

Unicooler; Opticooler; C-Safe; Envirotainer e1/e2  

400

Under which product name do we offer the combination of Cool and DGR?

Cool & DG

500

Name our five speed products!

td.Basic, td.Pro, td.Flash, Courier Solutions, Emergency Solutions

500

Which special product do we use for tobacco goods?

Safe 2

500

How many diabetics are supplied by the amount of insulin transported by Lufthansa Cargo per day?

1,3 million diabetics!

500

Name three exceptions that can not be transported with Cool-Active.

  • Valuable cargo (VAL)
  • Live animals (AVI)
  • Human remains (HUM)
  • Human ashes
  • Hunting trophies
  • Weapons and ammunition
  • DGR Class 1
  • DGR Class 7
  • Obnoxious cargo
500

Which are the mandatory commodities for our special product 'Care'?

Dangerous Goods Classes 1-9

Dangerous Goods with Exemptions

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