Great Clips
What does Great Clips Specialize in?
Haircuts
what should we bring to an interview
Resume and portfolio
What is Professionalism?
(Student Specific Answer)
What are the 5 Steps To Great
1 Great, 2 Review, 3 Engage to create the cut, 4 ask questions, 5 Thank and invite back
what are our core brand elements
Comfort, Freedom, and connections
when should we show up to an interview
15-20 Minutes early
How do you professionally decline a service to a client who has lice?
Politely decline service and recommend an at home treatment.
Why do we follow the 5 steps to great
stylists help deliver a consistent brand experience across all Great Clips salons.
What is the name of the website only Great Clips employees have access to?
GCU (Great Clips University)
How can we prepare our questions about the job
Researching the company and their values, Benefits, and standards
What are the four A's in Hiring?
Attire, Availability, Attendence, Attitude
What does Engage in the cut mean
Student Specific answer
How many Great Clips salons are there in the US and Canada?
over 4,400
How can we make a lasting impression in the interview process
Arriving early, Dress to Impress, and Thanking the Interviewer
What are 3 things you shouldn't do as a professional?
Be late, Avoid eye contact, Use foul language, etc. (can be a student specific answer if it applies correctly to the question?
Why do we use a hand mirror
A hand mirror helps show the client how their hair looks from the back and sides, giving them a full picture before and after the cut. It also opens the door for a smooth, guided consultation.
What year was Great Clips founded?
1982
What are the four core pilers of hiring
Attire, Attitude, Attendence, Availability
What are 3 things you can do to prepare for an interview?
Write a list of questions, pick a professional outfit out the night before, practice, etc. (can be a student specific answer if it applies correctly to the question)
How does Using the 5 steps make us more professional
Using the Great Clips 5 Steps to Delivering Great makes the interaction feel more professional because it gives structure, consistency, and confidence to every part of the service — from greeting to the final mirror check.