What is delegation?
The act of giving control, authority, a job, a duty, etc., to another person
What is communication?
Workplace communication is the exchange of information, ideas, and feedback among employees and management to ensure collaboration, productivity, and organizational success.
What is professional attire?
Professional attire refers to clothing that aligns with workplace dress codes, typically ranging from business professional to business casual. It generally emphasizes neat, modest, and coordinated outfits suitable for interviews, meetings, and office environments
What is mannerism?
a habitual gesture or way of speaking or behaving
Name three qualities a good team member should have
Communication, responsibility, delegation, etc.
T/F when delegating you should hand out work that feels like busy work so that people have work to do
False
Why is it important to leave gossip out of work?
Leaving gossip out of the workplace is important because negative gossip erodes trust, morale, and productivity, while also harming reputations and relationships
T/F- you should wear professional attire when going into an interview to set a good example of yourself
True
Imagine you are giving a serious lecture to a group of people, what kind of hand gestures are appropriate for this setting?
Small, Simple, Engaging, but none that are or could be distracting
What is professionalism?
Professionalism in the workplace refers to demonstrating reliability, respect, integrity, and high‑quality behavior that aligns with organizational standards, helping build trust, productivity, and career growth.
Poor delegation often leads to this costly outcome
Missed deadlines
Give an example of active listening
Active listening involves fully engaging with the speaker, demonstrating understanding, and responding thoughtfully. Here’s a practical example of active listening in a conversation.
What are some examples for professional attire?
For men,(Suits, Blazers, button-down shirts, and close-toe dress shoes.) For Women,(Women may wear pantsuits, skirt suits, or dresses with moderate heels.)
Why is mannerism imporant?
Mannerisms is important because it reflects respect, kindness, and consideration, fostering positive relationships, effective communication, and personal confidence.
How can time management help in a workplace?
You can set times for work assignments so you have a designated time to do it and don't get of track.
Delegation is most effective when combined with this practice.
Clear communication
What should you do if you make a mistake on a task?
Make sure to be upfront about it and take accountability for it.
Why is business casual the best attire to wear when you are unsure of the setting?
Because it is not too casual and not too formal, a very good happy medium
Does body language play a role in your impression and what should body language look like?
Body language does play a role in your impression because there is only so much a person can infer about you when you meet them, and one of the things that they will be looking at is your body language. You should be sitting up straight, look interested, and make eye contact.
What are some professional traits you should have? (List at least 3)
Adaptability, accountability, ethical behavior, leadership, problem solving, work ethic
When considering how best to leverage your team members, what 4 qualifications should you consider when delegating?
Their capabilities, development needs, motivators and availability
What is the best way to give feedback?
Constructive criticism and also complimenting something that they’ve done so it isn’t all negative
What is the difference between business attire and business casual?
Business attire can be defined as another way to either business formal or business professional, both of which require a suit to be worn, where business casual has a little more freedom)
Why is having proper mannerism an important quailty?
Using proper mannerisms can allow for better communication and a long lasting impact.
Emails should always include these two items
A greeting and a sign off