Tooth be told
Scaling and Polishing procedure performed to remove coronal plaque, calculus, and stains.
What is a Prophy?
Either you or the company may terminate your employment at any time, with or without reason or notice.
What is at will Employment?
A dollar amount that each enrollee (or, cumulatively, a family for family coverage) must pay for certain covered services before the insurance company begins paying benefits.
What is a Deductible?
Name, Date of Birth, Phone number, Insurance Information are things you should get when a____________ calls.
What is a New Patient?
Before answering the phone you should.
What is Smile?
The process or act of removing a tooth or tooth parts.
What is an Extraction?
An informal verbal communication intended to bring concerns to your attention for your correction. While no formal disciplinary record is made, a notation in your personnel file may be made of the date and nature of the problem.
What is Verbal Counseling?
A stated period of time that a person must be enrolled in a plan before being eligible for benefits or for a specific category of benefits.
What is a Waiting Period?
When a Patient calls to make a payment, you should____________.
What is do a warm transfer to the office?
____________ should be attached with a claim for SRP.
What is Perio Charting?
Between the teeth.
What is Interproximal?
The Company will base its employment decisions on merit, qualifications, competence, and business needs as determined by management.
What is Equal Employment Opportunity?
A standard form that provides an itemized statement submitted by an enrollee or a dentist requesting payment of benefits for dental services provided. Claim forms are also used to request a pre-treatment estimate.
What is a Claim?
A call will auto answer after.
What is Two rings?
Patients appointments should be confirmed at least______ days in advance.
What is Two?
the removal of a portion of the pulp, including the diseased aspect, with the intent of maintaining the vitality of the remaining pulpal tissue by means of a therapeutic dressing.
What is a Pulpotomy?
The primary federal law pertaining to medical information privacy.
What is HIPAA?
The date a dental benefits contract begins; may also be the date that benefits begin for a plan enrollee.
What is Effective Date?
After a call ends you should.
What is add your codes for what the call is about?
In their lifetime an adult will usually have____teeth. ____ when they are a child and ____ as an adult.
What is 52, 20 & 32?
a thin coating of plastic that is applied to the chewing surfaces of back teeth (molars and premolars).
What is a sealant?
We handle calls that would have been missed, verify insurance benefits that would not have been done, schedule pts that would have fallen through the cracks and recoup money that would have been lost otherwise
What is a Practice Service Representative?
a patient comes into your office with a missing tooth, claiming that he has dental insurance. You handle the situation and file the appropriate insurance, but the insurance company denies the claim because “the missing tooth was extracted prior to the patient’s dental coverage and its replacement is not a covered benefit.”
What is a Missing Tooth Clause?
The most important thing to be while on the phone.
What is Patient?
The assassination of the Archduke Franz Ferdinand of Austria and his pregnant wife Sophie started.
What is World War I?