What are the 2 types of consultation?
Asynchronous
Synchronous
"What information do you need to get from the intake form when selecting a provider for the case (Doctor's Preferences)?"
Address - State
BMI
Age
Provide the list of states where ASYNC is not allowed for the first consultation: COMPLETE STATE
New Mexico (NM), Mississippi (MS), Kansas (KS), West Virginia (WV), Rhode Island (RI)
Which pharmacies supply medication in the form of oral disintegrating tablets (ODT)?
Foothills
Epqi Scripts
What specific scenario(s) apply to Enrollment Processing Cost when the patient chooses to no longer proceed with the treatment?
No order placed/ delivered
Under which category will the organization be listed if the case created in the form will be reviewed by the provider? Payment will be collected once a decision has been made.
CV Org
What escalation category and reason do we need to raise if it is an asynchronous consultation?
Clinical - Ready for Review
What are two situations in which we can process a full refund?
Medical Disqualification
Billing Error