PLNA
TCAR
TCO
CTA
LP MAT and friends
100
On Call 2.0
Which PLNA operated Service was named as a Quality Champion in 2015? PLNA now operators the larget Emergency Roadside Assistance Service in the United States. Since 2012 there has been a 71% increase in calls serviced up to 195,000 calls in 2015. Each call averages in just over 1 tire sale. The offers process is mapped; an FMEA is carried out and preventive actions put in place. Customer satisfaction is measured and a Governance process has been put in place to manage changes.
100
1,900,000 tires
How many more tires has TCAR in 2015 v 2014 (Y to Oct)? This represents a 1% SOM increase and 6% growth Y-o-Y.
100
157
How many TC NC4 (tire incident returns from an OEM) have been issued in 2015 YTD? In 2014 there were 196 at YE. 2015 should show an improvement.
100
External delivered Quality indicator
What is IQLE?
100
The number of calenders qualified to make GC tissue in North Amercia.
What is 3? Since late 2014, a huge effort has been made to qualify the SPA PK shop for GC BCM. This was launched as a business continuity effort, but has had major consequences for improving both the SPA and CLB PK shops, through benchmarking.
200
60%
What is the fill rate (ATF) to PLNA Dealers ytd ? Service to our dealer network and our OE partners has been very poor during 2015.
200
129 000 tires
What is the number of tires recalled by BFGoodrich® that were sold in the U.S., Canada and Mexico. These tires are primarily found on commercial light trucks, as well as full-sized heavy-duty vans, small RVs and some 3/4 and one ton pick-up trucks that were sold in the U.S., Canada and Mexico. end Oct.)
200
Tuscaloosa, Lexington and Ardmore
Which three plants received Outstanding Supplier Quality Awards from FCA (Chrysler) in 2015?
200
A bi-dimensional sort by number and CTS rate, for products (CAI) that vary by more than 5 standard deviations from the average
What is L law?
200
$16,000,000
How much has been invested in semi-finished measuring equipment in the last 3 years? A cured properties lab was built in ARD for $3.2 million in 2014, a new lab was built in 2015 with STA 83 for $9 million, and more than $4 million has been invested in AND, PPC, and TUS in the past 2 years.
300
35 projects with 12 completed in 2015 ytd
How many passerelle projects were active and completed in 2015? The PLNA techncial and quality teams have been working with PLE and PLCN to industrialize PLNA designs in their plants. ARA, ALE, BAL and SHY2 are all producing new products for NA. New projects have started with CGR. PLNA will import approximately 1/3 of 6.2 Million tire sales planned in 2015
300
1.72% compared with 0.94% compared with 1.04%
What is the % After Cure Scrap for ASPECT 2015 (end OCT, y-t-d) in TC/NA , TC/EU and TC/Asia, Note: NA nearly 2x EU and 75% worse than Asia for Aspect Scrap.
300
12
What is the number of OE Customers supplied by TCAR? We also supply Mazda Mexico from TCRE.
300
The Canadian Return Center and it is located at the Pictou plant
What does CRC stand for and where is it now located?
300
The increase in the number of degree of exigibility 1 crown control properties in 2015. Degree of exigibility 1 means it 'affects tire performance'.
What is 300 measurements or 20%? These are mostly MFTR, Cassage, and Shore. MFTR ensures good performance in NC and FE for all LP's, where Cassage and Shore help with KM performance in TC.
400
The Share of Market at Daimler in October 2015.
What was 50.1%? The OE market has continued to be very, very strong and our market share very strong with the winenrs in the market.
400
Territory of Conquest
What is TOC? This is a new Business model approach for TC, shared accross UOTs to reach our growth ambition
400
$149M
What is the expected operating result from TCOE? There is money to be made in OE!
400
Wet grip for ECE 117, Coast by sound for ECE 117, ECE 30, ECE 54, and ECE 117 rolling resistance and high speed endurance measurement testing
What tests are accredited for 17025 at MARC?
400
Mark Jones
4) Who is the full time design guarantor in MAT T? Mark Jones was assigned in January. Design has a major impact on our field performance and this effort is crucial for our zone.
500
Guarantor for RDI and M&S
What new role was created in PLNA in 2015? Andy Cassity started his training plan Nov 2nd.
500
TCARs ambitions 2016-2018: 4% growth per year +4pts of share in 18" and above in 3 years 16% ROCE consistently
What is 4x4/16 and what does it mean?
500
The committed full year 2015 number of technical homologations (HT's) for OE Technical.
What is 53? This is expected to grow to over 70 per year in coming years.
500
Dennis Bolt, Al Fischer, Mike Morrow, Rick Parker, Roger Stephens
Who are the North American RCZ (Zone Referent for coding)?
500
2,000 was the new record set in November 2105
How many ZTR Tweels were manufactured for John Deere by the TW1 site in Nov 2015?
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