True or False: Feedback can foster trust and respect by demonstrating that managers invest in their employees’ success and are committed to providing them with the necessary resources to improve (Harvey & Green, 2022).
TRUE: Feedback can foster trust and respect by demonstrating that managers invest in their employees’ success and are committed to providing them with the necessary resources to improve (Harvey & Green, 2022).
True or False: When feedback is vague or unhelpful,
employees are uncertain about the steps to
take to enhance their performance, leading to
frustration and disengagement (Hamzah et al.,
2021).
True: When feedback is vague or unhelpful,
employees are uncertain about the steps to
take to enhance their performance, leading to
frustration and disengagement (Hamzah et al.,
2021).
True or False: Feedback is most effective when it is goal-oriented and provides information on how to
improve (Warrilow et al., 2020).
True: Feedback is most effective when it is goal-oriented and provides information on how to
improve (Warrilow et al., 2020).
True or False: Only providing feedback during annual reviews is sufficient
FALSE: Organizations should implement regular
performance evaluations and provide feedback
throughout the year instead of only during annual
reviews (Rogito & Rogito, 2022).
Which of the following are impacts of clear and specific feedback: employee engagement and motivation, increased productivity, increased job satisfaction, lower rates of employee terminations (Xing et al., 2021)
Which of the following are impacts of clear and specific feedback: employee engagement and motivation, increased productivity, increased job satisfaction, lower rates of employee terminations (Xing et al., 2021)
Which of the following are the results of unconstructive and vague feedback: decreased motivation, job satisfaction, higher turnover rates, higher supervisor ratings (Silvervang et al., 2021).
Which of the following are the results of unconstructive and vague feedback: decreased motivation, job satisfaction, higher turnover rates, (all except) higher supervisor ratings (Silvervang et al., 2021).
Which of the following are NOT factors to consider when providing feedback: goal setting, effective communication techniques, timing, context
Which of the following are NOT factors to consider when providing feedback: goal setting, effective communication techniques, timing, context (All are factors)
True or False: feedback should be provided when convenient to the supervisor. Considerations should not be made to timing when the employee is receptive to feedback
FALSE: Feedback should be provided
when an employee is receptive to feedback and
can use it to improve their performance (Radic et
al., 2020).
Which of the following are the impacts of regular and constructive feedback: higher rates of inappropriate relationships, increased efficiency, improved work quality, better outcomes for the organization (Rivera et al 2021)
Which of the following are the impacts of regular and constructive feedback: higher rates of inappropriate relationships increased efficiency, improved work quality, better outcomes for the organization (Rivera et al 2021)
Which of the following are the effects of unconstructive feedback: demoralizing, decreased errors at work, decreased motivation, reduced performance,
Which of the following are the effects of unconstructive feedback: demoralizing, (all except) decreased errors at work, decreased motivation, reduced performance,
Which of the following are not common mistakes when giving feedback: Being too vague, focusing on negative feedback that is overly critical or negative, not being sufficiently specific, giving feedback in public, not following up (Susilana and Pribadi 2021)
Which of the following are not common mistakes when giving feedback: Being too vague, focusing on negative feedback that is overly critical or negative, not being sufficiently specific, giving feedback in public, not following up (Susilana and Pribadi 2021) (All are common mistakes)
True or False: Feedback should be provided as soon as possible after the event to ensure that it remains fresh in the employee’s or employer`s memory (Rogito & Nyamota,
2022)
TRUE: Feedback should be provided as soon as possible after the event to ensure that it remains fresh in the employee’s or employer`s memory (Rogito & Nyamota,
2022)
Which of the following is not shown to be enhanced from employee feedback: motivation, engagement, productivity, and decreased mortality rates (Warrilow et al., 2020)
Which of the following is not shown to be enhanced from employee feedback: motivation, engagement, productivity, and decreased mortality rates (Warrilow et al., 2020)
When feedback is overly critical or delivered negatively, which of the following is NOT an effect? Employees feel that their managers do not value their contributions, erode trust and respect, decreased collaboration and communication, adverse outcomes for organization (Johnson et al, 2020, Lee et al, 2021)
When feedback is overly critical or delivered negatively, which of the following is NOT an effect? Employees feel that their managers do not value their contributions, erode trust and respect, decreased collaboration and communication, adverse outcomes for organization (Johnson et al, 2020, Lee et al, 2021) (All are effects)
Which of the following are NOT recommended ways to provide feedback?: Start with positives, be specific, focus on the person - not their behavior, provide actionable suggestions, be timely (Rogito and Makabe 2025)
Which of the following are not recommended ways to provide feedback?: Start with positives, be specific, focus on the person - not their behavior (focus on the behavior), provide actionable suggestions, be timely (Rogito and Makabe 2025)
Which of the following are NOT recommended ways to provide feedback? Delivered respectively, delivered constructively, allowing the employee to ask and respond to questions, allowing the the supervisor to ask and respond to questions
Which of the following are NOT recommended ways to provide feedback? Delivered respectively, delivered constructively, allowing the employee to ask and respond to questions, allowing the the supervisor to ask and respond to questions (All are recommended ways to provide feedback)