What does the host/hostess do?
When a customer calls ahead for a table.
What is the BOH?
Back of House
What is a runner?
Someone who brings food to the table
What does a chef/cook say when an order is ready for the servers to take?
"Order up, Table _________"
What does the server do?
Takes guests' orders!
What is a walk in?
When a customer does not have a reservation.
What is the FOH?
Front of House
What is a barista?
Someone who brews coffee
What does it mean when an employee says "Behind!"
A warning that another person is coming up closely behind them so they don't spill anything.
What does the busser do?
Clears and resets the table!
What is an order?
The list of items that a customer wants to eat/drink.
The dining room
What is a bartender?
Someone who makes and serves drinks
When all of the staff at the restaurant eat a meal together.
What does the chef do?
Creates the menu and prepares food for guests!
What is the name of the first course of a meal?
Appetizer!
What is a hutch?
The area where the computers and utensils live (by the host and hostess)
What is a Line Cook?
Someone who cooks the food
What does it mean when an item is "on the fly?"
It is needed quickly!
What does the cashier do?
Collects money for the check and gives change!
What is a "four top?"
What is the server station?
The tables the servers are responsible for.
What is a coat check?
What does it mean when an employee says "86?"
That item is no longer available.