customer service
What should you do when a customer is talking to you?
what is Listen carefully.
Who scans items at the register?
what is the cashier
If an item costs $12 and you pay with $20, how much change do you get?
what is $8
What should you do if you see a spill on the floor?
what is Tell staff or clean it up safely
Where would you find milk?
what is Dairy department
What does the "L" in LEARN stand for
what is Listen
Who puts products on shelves?
what is stocker
Which is worth more: a dime or a nickel?
what is a dime
True or False: Running in a store is safe
what is False
Where would you find apples and bananas?
what is Produce department.
What should you say when a customer needs help?
what is How can I help you?
Who helps customers find items?
what is Store associate/sales associate.
How many quarters equal $2 ?
what is 8 quarters
Why should aisles stay clear?
what is to prevent trips and falls
What department sells medicine?
what is Pharmacy
Name one way to be polite to a customer.
what is Say please, thank you, smile, or use kind words
Who puts groceries into bags?
what is bagger
What is $30 + $20?
what is $50
What should you do if a box is too heavy?
what is Ask for help.
Where would you find bread?
what is bread aisle/bakery
A customer is upset. Should you argue or stay calm?
Name two jobs found in a retail store.
what is Cashier, stocker, bagger, manager, sales associate, etc.
If an item costs $28 and you pay with $40, how much change do you get?
what is $12
Name one piece of safety equipment used in stores.
what is Wet floor sign, gloves, safety vest, etc.
Name three departments in a grocery store.
what is Produce, dairy, bakery, frozen foods, pharmacy, meat department, etc.