Directions
START FROM The Resort Shuttle(6):
"Excuse me, how do you get to the Guest Check-in(1)?"
Take this pathway to the doors,
Make a left.
On the table
Next to the sofa
Next to the fireplace
Between the fireplace and sofa
Where is the ball?
The ball is under the desk/ table.
Guest: Excuse me, I just checked into my room, and there’s hair in the tub and it’s not mine. It’s really gross.
I’m so sorry.
Thank you for bringing this to my attention.
I will clean the tub for you.
Guest:“Hello? Is this the front desk? I just checked in to my room, and the bed isn’t made, and the bathroom is messy. I can’t believe it!”
I’m so sorry.
Thank you for bringing this to my attention.
I will fix that for you.
START FROM The Pool (18)
Hello, I'm lost! How do I get to the Universal Studio Store?(13)
Go inside, make a left, pass Starbucks, and go straight, (make a right)
Where is the woman?
On the sofa
Where is the lamp?
The lamp is on the table
START FROM the Urban Pantry:
Good afternoon, Can you tell me how to get to Bar 17?
I'm sorry, it's closed right now. It opens at 4pm.
Where is the rug?
Under the coffee table
In front of the sofas
Where is the lamp and the ball?
The lamp is on the table and the ball is under the table.
A guest calls the front desk to complain. He tells you that he called yesterday to ask for a room change because his cable wasn’t working. He was told someone would fix it yesterday. No one came, and the cable is still not working today.
I'm sorry for the inconvenience.
Thank you for bringing that to our attention
I will send someone to fix that for you.
A guest calls you at the front desk. She is very annoyed. She tells you that she has been sick and can’t have the air conditioning on. She always turns it off, but the room attendant turns it back on when she cleans the room. The guest says that she left a note for the room attendant asking her to leave the air condition off, but when the guest got back to her room tonight, the air conditioning was on again.
I'm sorry for the inconvenience.
Thank you for bringing that to our attention
I will fix that for you.
START FROM Guest Laundry
Good morning! Where is the Fitness Center?
Take the elevator to the 2nd floor
Take the green passageway
Make a left.
It's next to the game room
Where is the plant?
Behind the sofa
On top of the table
Where is the clock and where are the flowers?
The clock is on the wall
and the flowers are on the table.
START FROM the Fire Pit
Hello! My clothes smell, how do I get to the Laundry room?
Go inside make a left
Take the elevators to the 4th floor
Take the green passageway and it's on the right.
Where is the picture?
On the wall
over/ on top of the fireplace
Over the bookshelf
Where is table, the arm chair, and the rug?
The table is between the arm chair and the chair.
The arm chair is next to the table
the rug is in front of the armchair. On the floor.