Staff Accounts
The team who handle cancelled staff accounts
Who is Team benefits?
The program we use to see customers recent boosters
What is kiosk?
Where to open eagle eye
What is my apps?
This is the only partner we can register a customer.
What is Qantas Frequent flyer?
The case status after completing an EDR follow up form
What is awaiting internal?
These people receive a lifelong staff account.
What is the 25 year club?
The day weekly boosters update
What is Wednesday?
This tab will allow you to locate 10% discounts.
What is coupons?
It takes up to 45 days to become active after linking insurance/mobile
What is market day 10%?
This primary dispo would contain the secondary dispo for password reset.
What is Account Maintenance?
These staff members dont receive secondary cards
Who are casual workers?
These boosters boost automatically when entering the edr app
What are weekly boosters
Boosters with multiple shops can be found here.
What is continuity tab?
This partner will award you points for paying your bills
Who is origin?
This dispo is used when a customer has a receipt with unclaimed points.
What is Member services->Receipt claim - based points?
Contact details such as phone number or email.
What is details we can edit for staff cards?
This is the code for boosters thats have a spend target for 3 or 4 weeks.
What is CVM?
This grey Event in account transactions will tell you when the booster was boosted
What is update?
The P in PBU stands for this
What is Partner?
This primary is used for most staff accounts issues.
What is customer hub?
Customer hub-> Team benefits
The year 2106
What is the renewal date for staff edx plan?
The code for most competitions or burn and earn boosters.
What is RPM?
This tab will show previously linked QFF number.
What is wallet transactions?
There are 6 banks that are apart of our partners. Name 4 of them.
What is St George, Westpac, Bank SA, ANZ, Bank of Melbourne, or Amex
This primary dispo is used when customer wants to receive paperless receipts.
What is Digital Applications?