Robbery (A)
Who are you allowed to disclose the amount taken in a robbery to?
FBI & Local Police
What is the amount of an SAR?
$5,000
Why do we greet all members and keep an eye on who is in the lobby?
In case of a robbery, we can give a description.
What is the amount of a CTR?
$10,000.01 or more
What is the amount of an LCT & LCE?
$2,500 and up
Why is it important to activate the alarm at the right time?
To avoid a hostage situation.
If a teller steals money from their drawer or cash vaults, what is that called?
Embezzlement
When rendering cash to the robber, what should you include in the amount given?
Bait Money
When verifying a Payee on an Official Check: When should you NOT use OFAC?
When the check is made payable from the member to the member
Ask a Supervisor for help and be discreet when doing so.
Why is dropping your cash important?
In the event of a robbery, only the top drawer would be taken.
Member presents $2,500 in small denominations to you for an exchange, what must you verify the member has before performing the cash exchange?
A Credit Union Account to make a print screen for the LCE log
Opening Safety precautions: If someone looks suspicious in the parking lot, you should do what before entering the building.
Call the non-emergency number to have them escort you out of the building.
When transferring from one account to another, what button must you utilize within the account to indicate to the CU no cash exchanged hands?
XFER
SAR
If you weren't the one who was robbed, you should still be able to give a...?
Description of the suspect.
Which log includes these 3 negotiable instruments:
Official Checks
Money Orders
Gift Cards
MIL: Monetary Instrument Log
Opening Safety precautions: Openers should always do what before parking and opening the branch?
Circle the branch/building
True or False: When a known member is performing a MIL transaction you must record ID information.
True
How often should you record large cash deposits for the purchase of Monetary instruments?
Daily
What are three things to remember in regards to a robbery situation?
Remain Calm
Protect Life
Activate Alarm when safe to do so
Give bait
Dont be a hero
Who should be told about possibly filing an SAR on a member?
Only your manager/asst. mgr./ shift supervisor
If you are attacked at the time of opening, what is the panic code to dispatch police?
99 - then your code
Name the 6 Forms/Logs we utilize.
CTR, LCT, LCE, SAR, MIL & OFAC
What is the penalty for violating the Computer Crimes Act of Oklahoma?
Felony Charges