This is the 1st rule when a robbery is taking place: follow demands and avoid sudden movements.
What is comply with robber's request?
If a robber gives you this, you should move it slowly to preserve it as evidence.
What is a robbery note?
Employees have only a limited amount of this to observe the robber.
What are a few moments?
This person should be notified after law enforcement is contacted.
Who is the VP or senior management?
Staff must stay away from these and not count them after a robbery.
What are cash drawers?
Theses items should be handed over along with the rest of the money.
What is loose bait money?
Employees should avoid touching anything the robber may have touched to protect this.
What is physical evidence?
This referance point can help estimate the robber's height.
What is door mullion height marker?
Employees may contact this group to let them know they are safe.
Who is a family member?
Staff & members complete these forms without comparing details.
What are individual description forms?
Employees must follow these without hesitation during a robbery.
What are the robber's instructions?
This device should be activated once the robber exits the building.
What is the silent alarm?
Robbers and imposters are particularly observant of employees displaying this behavior.
What is inattention or distraction?
This sign should be placed on the door once staff move to post-robbery procedures.
What is the branch emergency closure sign?
This should be activated as soon as the robber exits the building.
What is the silent alarm?
Staff should observe & remember these identifying features of the robber.
What are tattoos, scars, disguises, or facial hair?
Unless requested by the robber, this should be done with the robbery note.
What is setting it aside and not returning it?
Employees should stay alert while entering and leaving this type of location.
What is a branch or facility?
Focus on your surroundings should begin at this point when arriving at work.
What is when approaching the branch or building?
This area should be locked, and no one allowed to leave.
This should be pressed only as the robber is exiting the branch.
What is the panic button?
If it is safe to do so, employees should note this information after the robber leaves.
What is the robber's method of escape or vehicle details?
The success of apprehension and conviction may depend on this.
What is accurate description of the robber?
Employees are strictly prohibited from speaking with this group.
Who are media reporters?
Law enforcement typically wants this information first upon arrival.
What are the video recordings and photos?