Random
Qualms with Qualifying
Always Be Closing
Secrets to Scheduling
Romex University
100
This actor is famously known for his role in the Fast and Furious franchise. He loves his family. 

Who is Vin Diesel? 

100
The first thing we should do when we see our phone ringing and answer the call.

What is searching the number in our system?

100

The process of solving a leads problems to close a sale. 

What is overcoming objections?

100

This is the first person we should try scheduling appointments on. 

Who/what is the preferred tech?

100

These 2 colors make up the branding of Romex.

What is Green and Blue?

200
A world famous game where you can duel others. Build your best deck of monsters, spells, and trap cards to compete, or just collect. 

What is Yu-gi-oh?

200
The service needed when a customer is hearing rodents in the walls. 
What is an Exclusion service?
200

The required number for this KPI is 70%. 

What is Closing Ratio?

200
This specific tab is not available at any time to us or the office when scheduling. 

What is the "sales tab"?

200
Bryan Durgin is the Branch Manager of this office. 

What is the San Antonio Office?

300

This beloved TV series is a mocumentary about a small city office with a go getter in charge trying to make it big time in the political world.

What is Parks and Rec?

300

Asking these type of questions will force the lead to open up more than a one word answer.

What are open ended questions?

300

This is the first and often most skipped step in the closing process that puts the ball in the clients hands. 

What is a closing question?

300

The process in which you schedule an initial service and a mosquito service on the same day. 

What is splitting a gold sub?

300

Romex Pest Control first opened in this city. 

What is Plano, TX?
400

The alter-ego of the first speedster ever to dawn a comic book called 'The Flash'. 

Who is Jay Garrick?
400
Filling this out on the info page, and subscription page is crucial to our reporting. 

What is the Source?

400

This is a good way for a newly closed customer to earn a quick and easy $40 credit. 

What is a referral?

400

This sales KPI is specifically tied to how efficient we are at scheduling our initial services.

What is Sold to Service %?

400
Our owner Sam Crossley attended this high school in Utah. 
What is Lone Peak?
500

This 1815 battle and ABBA hit song marked the final defeat of Napoleon Bonaparte.  

What is The Battle of Waterloo?

500

Asking questions like "What type of bugs are you seeing?" is an effort to find these from a customer.  

What are Hot Buttons?

500

Having this mindset from the start of the call exponentially improves the closing %. 

What is Assuming the Sale?
500

The time frame in which we want our initial services scheduled.

What is 24-48hrs?

500

This person sold the most army worm contracts Romex has ever seen (allegedly). 

Who is Garrett Rusick?

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