Trauma-Informed Care
Trauma-informed care begins with creating this for the people we serve.
What is safety?
Motivational interviewing focuses on helping people find their own reasons for this.
What is change?
These define appropriate limits in professional relationships.
What are boundaries?
This means respecting and valuing differences among people.
What is cultural competence?
Documentation should be this and based on facts.
What is accurate?
Trauma can affect a person's thoughts, feelings, and this.
What is behavior?
Questions that cannot be answered with only yes or no are called these.
What are open-ended questions?
Personal information should be kept this unless safety concerns require disclosure.
What is confidential?
Everyone has these personal viewpoints and experiences that can influence decisions.
What are biases?
Good documentation describes observable facts rather than personal this.
What are opinions?
Instead of asking "What's wrong with you?" trauma-informed care asks this.
What happened to you?
Reflective listening shows that you are doing this.
What is listening?
Peer support specialists should avoid dual relationships because they can create this.
What are conflicts of interest?
A peer support specialist should avoid making these about a person's culture or background.
What are assumptions?
Notes should usually be completed as soon as possible after this.
What is the engagement or service?
Giving people choices helps support this trauma-informed principle.
What is empowerment?
Motivational interviewing avoids arguing and instead expresses this.
What is empathy?
If you are unsure about an ethical issue, you should consult this person.
Who is a supervisor?
Asking respectful questions helps improve this.
What is understanding?
Documentation helps ensure continuity of this.
What is care?
Peer support and shared experiences can help build this after trauma.
What is trust?
The goal is to help people increase their motivation and this.
What is confidence?
Accepting expensive gifts from participants may create this type of ethical concern.
What is a boundary issue?
Treating each person's cultural identity as important supports this.
What is person-centered care?
If a mistake is made in documentation, it should be corrected according to this.
What is company policy?