Core Values
Inventory
Customers
NetSuite Tabs & Icons
Portals
100
What core value allows us to create diehard customers?
What is Every Customer, Every Time, No Excuses
100
Where kind of order do you create if something is not in stock or on order?
What is a Purchase Order
100
What is the name of a customer that is in NetSuite, but has no order history?
What is a Lead
100
What does the icon that looks like a clock show you?
What is Recent Records
100
What portal displays Sales Orders that need follow up?
What is Unfulfilled Sales Orders portal
200
What core value exemplifies how we treat each other?
What is Be Positive, Kind and Respect One Another
200
What kind of order do you create if you need inventory to be shipped to a new VK location?
What is a Transfer Order
200
What is the name for a customer who has a been quoted an order?
What is a Prospect
200
What does the star icon show you?
What is Shortcuts
200
Name the portal where you will work with A/R to resolve
What is Open Invoices
300
What core value exemplifies how we solve problems?
What is Solution Oriented Attitude
300
What kind of purchase order do you create if you want an item shipped directly to a customer?
What is a Drop Ship
300
What is the name of a customer that has purchased something from Vintage King?
What is a Customer
300
What Tab is the Tech Support Ticket Form located?
What is VK Global
300
Name the portal that you will utilize to follow up with customers that haven't placed orders in a while.
What is Today's Warm Call List portal
400
What core value is an example of how we align ourselves with company goals?
What is Do Your Part
400
What is the name of the tab in NetSuite that shows item history, such as Purchase Orders, Transfer Orders, Item Receipts, etc.?
What is Related Records
400
What information is required to create a Lead in NetSuite?
What is the customer name, phone number and/or email.
400
What tab is a reference for manuals and guides?
What is Knowledge Base
400
What is the name of the portal you will check to make sure customers are returning their returns?
What is Return Authorizations
500
What core value is how we empower ourselves to do great things?
What is Make Your Mark
500
What are our sellable stock locations?
What is Ferndale, Nashville, Nashville Showroom - Sellable, LA, LA Showroom - Sellable
500
Other than our website and phone orders, name another place we get our customers.
What is Amazon or eBay.
500
What tab is your main hub for all sales related portals?
What is Sales
500
If portals are not checked, you're doing a disservice to your customers. As a result, how does it impact a Sales Rep?
What is commissions can be docked.
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