Olivia is telling John about the plot of her favorite TV series so that he can watch the finale with her without being confused. Olivia probably expects John to practice this listening style.
What is informational listening?
Sometimes the final stage of group development, unless the group chooses to keep working together.
What is adjourning?
This category of nonverbal communication covers everything you do with your body, including body language, gestures, movement, facial expressions, etc.
What are kinesics?
This type of organizational pattern, primarily used for informative speeches, uses pre-existing subdivisions of the topic to organize points.
What is topical organization?
In modeling communication, the smallest unit of information we typically consider.
What is a message?
Miles tells his teacher he needs an extension on his homework assignment. In doing so, Miles is using communication to meet this type of need.
What are instrumental needs?
This type of leadership involves taking lead on the implementation of ideas and the execution of the work.
What is Procedural Leadership?
In proxemics, the closest type of space, typically reserved exclusively for romantic partners or close friends/family
What is intimate space?
This suggests that you should put the most important information in your presentation first, since people tend to be more engaged in the beginning of a speech.
What is the primacy effect?
In communication, the process of converting abstract thoughts and ideas into language, so as to communicate them to others.
What is encoding?
Hannah is talking to Grace about the bass guitar, but Grace is preoccupied thinking about her upcoming trip to Disneyland. We would thus think of Grace as experiencing this factor that interferes with communication.
What is psychological noise?
This term refers to the set of rules, expectations, and norms that exist within a small group.
What is group climate?
This function of vocalics involves modifying the meaning of a sentence by emphasizing certain words.
What is Accenting?
This term refers to the authority or trustworthiness that a speaker establishes, according to Aristotle.
What is Ethos?
This model of communication, which involves looped feedback between sender-recievers

What is the interaction model?
Keenan has never worked in a hospital, but likes to think he knows about them thanks to his favorite show The Pitt. This communication theory explains what Keenan is doing.
What is Social Learning Theory?
This term refers to the process of new members adopting and adapting to the rules, norms, and expectations of an existing group.
What is socialization?
The term for the study of time as nonverbal communication.
What are Chronemics?
These three components make up a complete verbal citation
What are journal, author, and year?
The model used to connect language (symbol) to the ideas in our heads (thought) and objects as they exist in reality (referent)
What is the Triangle of Meaning?
Alex texts Meggie to ask to hang out, but she declines. Alex immediately assumes this is because she is hanging out with other friends she likes more, which is this kind of error.
What is a fundamental attribution error?
Within a group, someone who shuts down the ideas of others and slows down progress, often vindictively and without making their own contributions.
What is the Central Negative?
Sarcasm is an example of this function of nonverbal communication, which occurs when we use nonverbal communication to elaborate on meaning.
What is Complimenting?
This step of Monroe's Motivated Sequence involves summarizing your main points and calling the audience to materially follow through on your proposition.
What is a call to action?
The communication process by which two or more people negotiate an agreed upon meaning, as seen in the transaction model.
What is co-creation of meaning?