What Building Am I in?
What Staff Member Does the Title Belong to?
What Are The Job Responsibilities?
How To?
Customer Service Module
100
What is the name of the building that Admissions is located in?
Mattress Factory
100
What is the staff member's first name associated with the title of "Student Publications Manager"?
Niki
100
What is the first name of the staff member who supervises the Student Activities Board (SAB)?
Patrick
100
What is the process for applying for the Childcare Assistance Program?
Apply online. Must know Provider ID #.
100
What is the term associated with "Hello, how may I assist you?"
Greeting
200
What is the name of the building that the Center for Student Involvement is located in?
University Y Student Center
200
What is the staff member's first name associated with the title of "Student Programs Specialist"?
Patrick
200
What is the first name of the staff member who oversees student conduct?
Ed
200
What is the process for applying for on-campus housing?
Apply online. Pay fee.
200
What is the term associated with saying goodbye?
Thanking
300
What is the name of the building that Advising (students enrolled at UWT) is located in?
GWP
300
What is the staff member's first name associated with the title of "Student Leadership Specialist"?
Ramiro
300
What is the first name of the staff member who oversees the Center for Student Involvement?
Elizabeth
300
How do you transfer a phone call?
Press Transfer. Enter 2 and last 4 digits of extension. Hang up phone.
300
What is the term associated with being quiet when a visitor is speaking?
Active Listening
400
What is the name of the building that the Library is located in?
Snoqualmie and Tioga
400
What is the staff member's first name associated with the title of "Civic Engagement Specialist"?
Paul
400
What is the name of the staff member who works the volunteer services and service learning?
Paul
400
What is the information that needs to be written on an envelope being sent via on-campus mail?
Name of recipient. Office location/Box number.
400
What is the term for the process of collecting information?
Understanding
500
What is the name of the building that Campus Safety is located in?
Dougan
500
What is the staff member's first name associated with the title of "Student Facilities Specialist"?
Jeremy
500
What is the name of the staff member who supervises the Resident Assistants (RA's)?
Megan
500
What is the process to access the Share Drive from the desktop.
Click on Start Menu, go to Computer, go to Share.
500
What is the term for giving the visitor information after understanding?
Responding
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