Call Types Galore
Caller stated a tree fell in the roadway
What is trees/limbs down
This is the tab in a CFS where you can see if there is a duplicate call being routed
What is Associated Calls
This is where we go to find a call that an officer wants to reactivate
What is Clear Call Search
This is where you can see the unit's current locations
What is CAD map
The names of our IT guys
Who are David and Ian
Caller advised their vehicle was struck in the lot while shopping at Target
What is Accident Private Property
This is where dispatchers can put information for the day for everyone to see
What is the SECC Dispatcher Task?
This is where we can search to see if a vehicle was repo'd
What is impounded vehicle
This gives a location in a 10x10 foot radius to locate callers
What is What3Words
The person you email when you forget to punch in/out
Who is Rita
Officer is not on a call but yells out that he has been shot
What is OFFICER IN TROUBLE
ONS
What is on shift
This position calls for tows in Green
Who is Services
This is the place to look for Officer's phone numbers
What is personnel search
The name of our favorite furry friend
Who is Archie
Caller states her son won't get up and go to school because it's too cold
What is Juvenile Complaint/Unruly
This command is OI
What is officer initiated
This is who you transfer med/fire calls to for Boston Heights
Who is Hudson
Caller on 911 has no idea where they are so you look here
What is RapidSOS (will also accept CAD map)
The person who runs this place
Who is David O'Neal
Caller stated her friend was forced into a car by strangers
What is Kidnapping/Abduction
This F key opens a new call for service screen
What is F8
This position handles notifying the street dept when streets need plowed in CFalls
Who is LEADS
What is CS-current year-2 digit month-next # in series
ex: CS-2026-09-1001
These lovely ladies enter warrants and paperwork
Who is Abbey and Kelly