BRAND STRATEGY & POSITIONING
PROMOTION & PROMOTIONAL MIX
PERSONAL SELLING & CUSTOMER RETENTION
RESEARCH, DATA, & TECHNOLOGY
PRODUCT MIX & PERFORMANCE
100

This is how a brand is positioned in the minds of customers compared to competitors.

What is positioning?

100

This is the purpose of promotion: to inform, persuade, and ____.

What is remind?

100

The first step in the selling process where the salesperson prepares is called ____.

What is the preapproach?

100

Research collected directly from customers is called ____.

What is primary research?

100

Adding new versions of an existing product is called extending the product ____.

What is line?

200

When one company uses the same brand name for many products, it is called ____.

What is family branding?

200

Advertising, personal selling, sales promotions, and public relations are part of the ____.

What is the promotional mix?

200

Asking questions to learn what the customer wants is called ____.

What is determining needs?

200

A survey with multiple-choice answers produces mostly ____ data.

What is quantitative?

200

A risk of expanding product lines too much is customer ____.

What is confusion?

300

When two brands partner together on one product, it is called ____.

What is co-branding?

300

A “buy one get one free” deal is an example of ____.

What is a sales promotion?

300

Responding to customer concerns like “That’s too expensive” is called ____.

What is overcoming objections?

300

Focus groups are best for collecting this type of detailed opinion-based data.

What is qualitative data?

300

Offering many variations of one product increases product line ____.

What is depth?

400

This strategy uses different brand names for different products owned by the same company.

What is individual branding?

400

Getting a news story written about your product without paying for an ad is called ____.

What is publicity?

400

CRM stands for customer relationship ____.

What is management?

400

A/B testing compares two versions of content to see which performs ____.

What is better?

400

A benefit of increasing product line width is reaching more ____.

What are customers/markets?

500

A major advantage of co-branding is that it helps brands share audiences and increase ____.

What is brand awareness?

500

Ads that follow you online after you visit a website are an example of ____.

What is retargeting?

500

Offering warranties, testimonials, and guarantees helps communicate product features and ____.

What are benefits?

500

ZoomInfo and LinkedIn are often used to acquire new ____.

What are prospects/leads?

500

Businesses use past financial statements and sales data to create future sales ____.

What are forecasts?

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