Product Knowledge
Consultations 101
Aveda/Shakti History
Final Jeopardy - Ingredient Sourcing
100

These two product lines have two different sets of shampoo and conditioners for various hair types

What is Nutriplenish and Invati?

100

A question you should be asking a guest every time you do a consultation

Multiple Answers Accepted

100

This is Shakti's Phone Number

What is 570-283-4247?

200

The promise of this trademarked Aveda skincare line says, "Wake up to glowing skin. Glow always"

What is Tulasara?

200

What does TED mean?

What is Tell, Explain, Describe?

200

In 1986 in this city, home of the U.S. Bank Stadium, Lonny met the founder of Aveda Horst Rechelbacher

What is Minneapolis?

300

With this product you can conquer second day hairstyles. Absorb excess oil, impurities and sweat with powerful plant powders. Instantly add volume and texture to refresh style.

What is Shampowder?

300

"_______ ___ ____, _ _________."

(A good way to close the sale)

What is "Because you said, I recommend"?

300

This is the #1 most effective way to have new customer's flocking to see you

What is hand out referral cards/ask them to send their friends/family to you?

400

This Feed My Lips lipstick which is the name of a fruit is the lipstick numbered "1"

What is papaya?

400

Avoid using too many of these types of questions during the consultation

What are closed ended questions?

400

The amount of Pure Privilege Points a guest receives if they spend $50 in Aveda Products

What is 500?

500

Rich creme formula defines texture and seals in moisture on medium to coarse hair.  (Hint: BUSC)

What is Brilliant Universal Styling Creme?

500

"____ ___ __ _____ _____?"

(A lazy and ineffective question that will kill off a good consultation)

What are we doing today?

500

Founder of Aveda Horst Rechelbacher was born in this country in 1941

What is Austria?

500

Sandalwood oil is a key ingredient found in many of Aveda’s aroma blends, providing a rich, woody depth with polished smooth notes that create an air of complexity and mystery in many of our beloved skin, body and hair care products.  Indigenous people in this country collect the oils and Aveda ensures the premium they pay for the oils directly benefits those people. 

What is Australia?

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