Single Stop
This program can connect eligible students with support related to employment, education, and financial stability.
What is the KEYS Program?
A student says they don't have enough food to make it through the week. This on-campus resource can provide immediate support.
What is the Snack Rack?
A student is struggling academically because of personal or emotional challenges. This may be an appropriate place to start.
What are counseling services?
This office helps students with registration, admissions, and financial aid questions.
What is Enrollment Central?
A student is experiencing homelessness or is at risk of losing housing. This city office may be an important resource.
What is the City of Philadelphia Office of Homeless Services?
When a student needs assistance connecting with the KEYS Program, Single Stop can help make this type of connection.
What is a referral?
Food, housing, utilities, transportation, and emergency financial assistance are examples of this broad category of student needs.
What are basic needs?
A student experiencing anxiety or depression would like professional support. This is a service Single Stop can help connect them to.
What are mental health services or appointments?
Students can receive help with educational planning, course selection, and transfer goals from this office.
What is Academic Advising?
A student needs emergency shelter or housing-related assistance. Single Stop can help connect them with these resources.
What are housing or homeless services?
When Single Stop cannot directly provide the service a student needs, this is one of the most important things we can provide.
What is a referral to a community resource?
A student has an unexpected financial hardship and may qualify for this Single Stop resource.
What are Emergency Funds?
Before referring a student for mental health support, this should be considered if the student is experiencing an immediate crisis.
What is a safety/emergency assessment?
A student says, "I need a job, but I don't know where to start." This CCP resource can help them explore employment opportunities, create a résumé, and prepare for interviews.
What is Career Connections?
A student is struggling to pay their electric bill. This local utility company is one that Single Stop may help students navigate resources for.
What is PECO?
Knowing that a resource exists isn't always enough. Helping a student understand eligibility, make a connection, and know what to do next is called this.
What is resource navigation?
SNAP and LIHEAP are examples of these programs that can help eligible students meet essential needs.
What are public benefits?
A student comes in asking for help but isn't sure what service they need. The first step should be this.
What is an assessment of their needs?
This CCP office connects students to clubs, leadership opportunities, and campus events, and manages the online platform where students can find organizations and upcoming activities.
What is the Office of Student Engagement and Pride Portal?
A student has a gas bill they cannot afford. This Philadelphia utility company may be relevant to their situation.
What is PGW?
A student comes in with a housing issue, an unpaid utility bill, food insecurity, and a need for employment. Instead of addressing only one issue, Single Stop can help connect the student to these multiple areas of support.
What are wraparound services?
This program may help eligible households with heating or energy costs.
What is LIHEAP (low Income Home Energy Assistance Program)?
Our goal is not simply to provide a phone number but to help students achieve this with a service provider.
What is a meaningful connection to a resource or service?
Students who need academic accommodations and accessibility support can work with this office.
What is Center on Disability?
A student has a landlord dispute and needs legal assistance. This Philadelphia organization is an example of the type of organization that provides free or low-cost legal help to eligible individuals.
What is Community Legal Services (a legal aid organization)?