ISO/Model Overview
Malcolm Baldrige
Quality Baselines
SEI CMM
Appendix
100
The stanard is based upon how many quality principles?
Eight (8)
100
MBNQA
What is Malcolm Baldridge National Quality Award
100
How many commonly used baselines are used?
What is Four (4)
100
There are how many levels to SEI CMM?
What is Five (5)
100
A group process for generating creative and diverse ideas
What is brainstorming
200
International Organization for Standardization
ISO
200
Responsible for the MBNQA and program
What is U.S. Department of Commerce
200
Processes are improved individually along a maturity scale that is independent of each other
What is Continuous models
200
What level is Repeatable?
What is Two (2)
200
A single attribute of an entity; a standard unit.
What is Measure
300
Daily Double --ISO 9000, ISO 9001, ISO 9004, ISO 10011
What is Four (4) primary ISO standards
300
What is Leadership, Strategic Planning, Customer & Market Focus, Information & Analysis, Human Resources, Process Management, Business Results ?
MBNQA Awards Criteria
300
The five maturity levels were created by who?
What is Sofware Engineering Institute's Capability Maturity Model (SEICMM)
300
Software Quality Management and Quantitive Quality Management are Key Process areas for?
Level 4
300
What is A form used to record data as it is gathered.?
Check Sheet
400
ISO/IEC 12207 covers software life cycle from when to when?
concept to retirement
400
Applicants are scored on these two evaluation dimensions ?
What is Process and Results
400
What is Ad hoc (Initial), Diciplined (Repeatable), Standard/Consistent (Defined), Predictable (Managed), Continuous (Optimized) ?
What is Software Engineering Institues' Cabability Maturity Model levels
400
Unstable work environment is part of?
What is Level 1
400
What is The step-by-step method followed to ensure that standards are met ?
What is Procedure
500
What is Customer focus, Leadership, Involvement with People, Process Approach, System Approach to management, Continuous improvement, Factual approach to decision making, Mutually beneficial supplier relationships.?
What is Eight quality principles
500
What are the four factors used to evalutate process?
What is Approach, Deployment, Learning, Integration (A-D-L-I)
500
What framework is a method for organizing the steps into five levels of matureity that lay successive foundations to support short and long-term process improvement initiatives?
What is CMMI(r)
500
Lessons Learned are found where?
What is Level5
500
The process of modifying errors found in a released software product are ?
What is Maintenance
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