Hum, Baby!
Giz ‘Mo
Put It On My Tab
Watch Me WHP
Are You Down with MBB?
100
Tracking your vehicle’s location and speed is a handy feature. This is a great positioning statement for parent’s of teenage drivers.
What is “With Hum’s gps and speed tracking capabilities, parents can have the peace of mind of knowing where their kids are driving and are obeying the speed laws.”
100
Using this app, this is how parents manage the contacts on their child’s Gizmo. Provide a positioning statement demo’ing this.
What is “Using the GizmoHum, it allows you to enter the numbers of the numbers that can contact your child. It can also be used to track your child’s device.”
100
Customers buying the iPhone X this weekend can take advantage of this great iPad offer.
What is “purchase the iPhone X along with an iPad and receive up to $200 in savings ($100 for 2 year iPad, $50 Rebate, $50 BIC for DPP iPhone)
100
The new T2000 WHP offers support with this commonly used feature for sending docs, not previously available on the original Home Phone Connect.
What is support for fax machines.
100
Your customer visits coffee shops to use the public wifi to get work done and to surf the internet. This positioning statement can be helpful to help close a Jet Pack recommendation:
What is “using public wifi could expose you to malicious online content. With Verizon’s mobile broadband, you can access the internet in a safe and secure manner”?
200
Yum. Eating out and traveling are fun things to do. This is a great positioning statement for one of Hum’s key features. It can also help pay for your monthly service too!
What is “With Hum’s handy discount tab, get savings on the things you do everyday from eating out, reserving hotels or cars. Savings can be had every day and can make up the cost of the monthly Hum service costs!”
200
This monthly cost for the Gizmo devices is super affordable and provides great value for the customer. Position the benefit statement to the customer.
What is “For just $5/month or the cost of a cup of coffee, parents can be assured of their child’s whereabouts by staying connected via unlimited phone calls and with location tracking with built in GPS.”
200
Your customer is all about binging Stranger Things but because he’s always on the go and can’t watch on his small smartphone, this positioning is the way to go.
What is “Enjoy your favorite digital content on this large tablet display and with a network connection to Verizon’s unlimited network, binge all you want!”
200
Upon opening up your customer’s account, you notice a home phone number is listed in your customer’s contact info. These are some discovery questions to ask:
What is “Who do you currently have for your home phone service? How much do you currently pay?”
200
Your customer prefers to use his smartphone’s hotspot feature for his family to access the internet. These are some reasons why a Jetpack could be better for him:
What are: 1. Using the Jetpack can save your phone’s battery 2. The hotspot will only work when he’s with family. He leaves and his family loses connection. A dedicated Jetpack can prevent this. 3. Some jet packs may support many more wifi connections compared with smartphone.
300
Your customer has come into your store to purchase a bluetooth headset. This statement is a great way to transition the conversation to Hum.
What is “With your purchase of the Hum Car Kit, you’ll receive this Bluetooth visor that will allow for hands free talking and streaming of audio. It’ll comply with the laws of California and includes the Hum service. It can save your life and keep your car running smoothly. How does that sound?”
300
The Gizmo Gadget is designed for more mature kids. These are two of the additional features that are not found on the Gizmo Pal
What are: 1. 10 contacts to call 2. Activity Tracking 3. Text Messaging 4. Touch Screen Interface 5.
300
These are great reasons to recommend a tablet to your senior customers.
What is “1. Touchscreen interface allows for more accessibility. 2. Larger display makes taking photos and videos easier 3. Lightweight and portable over lugging a laptop.”
300
Customers on plans with 12GB or more can enjoy this really useful features when on the WHP.
What is unlimited long distance calls to Canada or Mexico?
300
You’ve uncovered a Business Customer with interest in mobile broadband. These are possible qualifying questions to ask:
What is 1. How do your employees stay connected and productive when in the field? 2. What happens to your business if your office internet goes down?
400
A customer comes into your store and Wireless Account Analysis is opened to start the interaction. These are two discovery questions you can ask to start your Hum conversation.
What is “Are your cars connected to our network?” “How many vehicles do you own?” “How do you ensure the safety of your family members when they drive? “How do you monitor the health of your car?”
400
Position this great gift card offer to close your Gizmo sale.
What is "Purchase your Gizmo device today and receive a $25 Gift Card to the retailer of your choice: Old Navy, Gap, Banana Republic, Toys R Us or Staples."
400
Instead of hearing "Are We There Yet?" On that next road trip, position your tablet like this to close that sale:
What is "With a Verizon Tablet, your family can stay connected and entertained with apps, games and digital content. How do you think this can provide for a smoother ride?"
400
Customers concerned with adding yet another device to their home can be rest assured that WHP set up is as easy as this:
What is "Plug in your WHP to the wall (or use the included battery), plug in your landline phone and you're set! It's as easy as that!"
400
Customer comes into your location to repair his laptop. These could be transitional statements and discovery questions to ask about their needs:
What is "How do you stay connected on the go?" "What do you do for work?" "What devices do you connect for wifi?"
500
Your customer shows interest in Hum but isn’t quite sure. These are two great ways to showcase its greatness:
What is 1. Show off the demo app (Download at HumDemoApp.com) 2. Use your Hum mock demo display 3. Verizon Hum YouTube Channel 4. Download the free Hum app 5. Testimonials
500
This current trade in offer is great for Gizmo kids ready to graduate to a smartphone.
What is "Trade in your existing Gizmo devices and receive a $50 BIC when you upgrade to a 4GLTE Smartphone."
500
A student comes into your store and upgrades his phone. These are some qualifying questions you can ask him about his needs.
What is "How do you stay connected away from the dorm/library/classroom?" "How do you submit your schoolwork securely?" "How do you stay entertained in between classes?"
500
Your customer is always on the go and worries about losing calls to the home. This is a great positioning statement for a WHP benefit.
What is "With the portability of WHP, you can take your unit on the go and send and receive phone calls like you were home. It also comes with standard voicemail too!"
500
Your customer needs unlimited data. Position to your customer how much high speed internet you get using the current Unlimited offerings and how much it would cost to add to an existing account.
What is "With Beyond Unlimited, you can enjoy 15GB of 4GLTE and unlimited at 600Kbps for just another $20/month."
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