POWER BASES
PABS/PILLOWS
SHEETS
TEMPUR-PEDICS
FIRM CARE
100
Which bases have a wall hugger feature?
What is Contempo, Premier, Grand Ergo.
100
What are two advantages of Tencel fibers in the Luxury PAB?
Sleeps cooler, Antimicrobial.
100
What are the only sheets recommended by Tempur-Pedic?
What are Dreamfit sheets.
100
Tempur material adapts to your what 3 things.
Temperature, weight, shape.
100
What does Firm Care not cover?
Civil commotion, war, rebellion, riots, flood, earthquakes, etc.
200
When starting an adjustable base presentation, which do you raise first, the head or feet?
Feet.
200
What part in the Buying Process should you be introducing pillows?
In the Compare section.
200
What Degree sheet uses the longest cotton threads?
D4, Egyptian cotton.
200
Using the standard legs that they are delivered with, which base is taller, the premier brown or grey base?
Brown.
200
With Firm Care added, what are the differences in the warranties between the Silver and Premier bases?
None.
300
What is the price difference between the Contempo king set and Premier king set?
What is $798.00.
300
With our new PAB presentation process, where should you be conducting the presentation?
At the bed.
300
Can you order a non-quilted flat sheet to go with the D6 set?
No.
300
Why don't Tempur mattresses have handles on them?
They do have handles, on the bottom side of the matts.
300
How much does Firm Care cost for a Single 10 year coverage?
$349.
400
Which bases feature a full replacement warranty portion for only one year?
Silver, Essentials II, Contempo.
400
What percent of your spine is supported by your pillow?
20%
400
What is the price of the D5 king set?
$189.99
400
What is the blue layer called?
SmartClimate System.
400
Do any of the Firm Care proceeds go to the Mattress Firm Foundation?
Yes.
500
How many more buttons does the Premier remote have than the Contempo remote? UP and DOWN is one button.
One
500
What should be your first "drop" in our new PAB presentation process?
Dropping from Luxury to Premium.
500
What is the 3 step process we use to sell the sheets?
Problem, Solution, Close.
500
What two states are Tempur-pedics manufactured in?
Virginia and New Mexico.
500
What are the three big benefits that Firm Care provides?
Protection, Convenience, Peace of Mind.
M
e
n
u