Slip, Trip & Fall Prevention
What should you do immediately if you notice a spill on the floor?
Clean it up immediately or secure the area and report it.
What should be placed around a wet floor after mopping?
Wet Floor signs.
When walking through the hotel, where should your attention be?
On your path of travel and surroundings.
What should you do if you observe a guest walking near a wet area?
Warn the guest and direct them around the hazard.
True or False: If a floor looks dry, it is always safe to walk on.
False. Floors can still be slippery from cleaning products, humidity, or unseen moisture.
True or False: Wet Floor signs eliminate all risk of someone slipping.
False. The hazard still exists.
What should you do when approaching a blind corner?
Slow down and proceed cautiously.
Why are pool decks considered high-risk areas?
Because they are frequently wet and slippery.
Name one item that should never be left in a hallway or walkway.
Boxes, carts, luggage, cords, equipment, or any object that creates a trip hazard.
Why should housekeeping carts never block hallways?
They create a trip hazard and may obstruct emergency egress.
True or False: Looking at your phone while walking increases the risk of a fall.
True.
What should you do if a guest reports a trip hazard?
Inspect the area, secure the hazard, and report it immediately.
What is the most common cause of workplace injuries in hotels?
Slips, trips, and falls.
What should you do if you discover a leaking ceiling or pipe?
Secure the area and notify Engineering immediately.
What type of footwear should employees wear?
Proper, slip-resistant footwear appropriate for their job.
Name one common guest trip hazard found in hotels.
Loose rugs, uneven pavement, cords, luggage, or poor lighting.
What are the three main causes of slip, trip, and fall incidents?
Wet/slippery surfaces, obstacles in walkways, and uneven walking surfaces.
What is the safest way to carry supplies through a hallway?
Carry only what allows you to maintain a clear line of sight.
What should you use when carrying a heavy item that blocks your view?
Ask for assistance or use a cart.
What is the most important reason for correcting a trip hazard quickly?
To prevent injuries to guests and employees.