Workforce
What is staff or team?
This is a term means a customer's "Fidélisation" in English.
What is customer loyalty?
This is the English term for a car "Voiture d’occasion."
What is a Used Car?
Past Participle for take.
What is Taken?
This is the word for the person who sells the products.
What is a salesperson?
This is the sales term when the customer adds an "additional" product to their purchase.
What is a cross-sell?
This helps to "guarantee" your car at the end of the sale.
What is a Warranty?
This is the phrasal verb we use when customers want to pay for their products at the cashier.
What is check out?
Past Simple for Buy
What is Bought?
This is a term means a customer's "Fidélisation" in English.
What is customer loyalty?
This is English sales term for "Chiffre d'affaires"
What is Revenue or Sales?
This is the place where prospects go to buy their cars.
What is a Car Dealership?
This is the term we use when customers are searching for new products.
What is look for?
Past Simple for Think.
What is thought?
This is the more extensive name for the person who manages the client's "after the sale."
What is a Customer Success Manager?
This is the full name for the term "KPI."
What is Key Performance Indicator?
This is the English term used when you can take an old car and exchange it for another.
What is a Trade-in?
Past Participle for Forget.
What is Forgotten?
This is the salesperson who works with larger or enterprise accounts.
What is an Account Executive?
This is full name for the software "CRM."
What is Customer Relationship Management?
This is the room where prospects can see all of the new potential cars they can buy.
What is a Showroom?
This is the phrasal verb we use when customers say they will think about the purchase and then phone you again.
What is call back?
Past Simple for Bear.
What is bore?