ServiceNow/ITIL
DKHOE
Dairy
SMO Trivia
Novonesis Knowledge
100
Unlike an incident, which is an unplanned disruption or break in a service, this process is a planned, standard part of delivery.
What is a Service Request?
100
The street of the Hørsholm office, where the bus stops.
What is Bøge Alle (10)?
100
This round cheese is known for having a mild flavour and goes very well on a BMO for non-cheese eaters.
What is Havarti?
100
The manager of the Service Management Office
Who is Thomas Skov Olesen (TSSO)?
100
The CEO of Novonesis.
Who is Ester Baiget?
200
The good looking CEO of ServiceNow, who also worked as CEO of German enterprise software giant SAP SE.
Who is Bill McDermott?
200
The name of the "old" SMO Stand-up meeting room.
What is DKHOE-4.ST.22?
200
This percentage matches most Danish "minimælk"
What is 0.5%?
200
This day is the shared birthday of two SMO members
What is November 2nd? (TSSO & CORA)
200
The meaning of the second half "nesis"
What is Genesis? (Derived from Greek, signifying "origin," "source," or "beginning". )
300
The "ITIL" acronym's full name
What is Information Technology Infrastructure Library?
300
The highest number meeting room in building 2 (ground floor)
What is dkhoe-2.st.95?
300
This Danish cheese, known for its intense smell, may also be associated with bingo
What is Gamle Ole?
300
The name of the Dim Sum restaurant which the SMO team ate at after the 2026 Copenhagen ServiceNow AI Summit.
What is Magasasa?
300
The Slogan of the Novonesis Company, which also functions as a mission statement
What is Better our world with Biology?
400
The original name ServiceNow launched as in 2003 by founder Fred Luddy
What is Glidesoft (INC.)
400
One of the three types of "areas" in the Hørsholm, the other two being "Refuel" & "Connect"
What is "Meet"?
400
This area in Milwaukee is also the name of a restaurant which "proudly serves Milwaukee's best old-fashioned frozen custard, cheeseburgers and breaded Wisconsin cheese curds."
What is Dairyland?
400
This SMO team member's name is shared with an Assistant Professor in Marine Science at the University of Texas and rhymes with the name of the former US Secretary of Homeland Security who served in the Trump 1 administration (December 6, 2017 – April 10, 2019 )
Who is Kristin Nielsen (Kirstjen Nielsen)
400
The decade in which Chr. Hansen was first founded and the world's first cheese enzyme was developed
What are the 1870s? (1874)
500
The country in which the Central Computer and Telecommunications Agency (CCTA) developed the ITIL framework
What is the United Kingdom?
500
The amount of stars the Novonesis office in Hørsholm has been rated on google maps (within 0.5)
What is 4.5? (As of September 25th)
500
The latin word for cheese
What is caseus?
500
This SMO team member name, which peaked in 1986 with 116 newborns being named this, has fallen to fewer than 3 newborns every year since 2010
What is Carsten?
500
The decade in which probiotics for chickens and turkeys were introduced to the United States
What are the 1970s? (1978)