About Tovala
FAQs
The App Life
Pitch Perfect
Objection Master
100

The amount of time a Tovala meal cooks in

What is 25 mins or less

100

This is the average price of a Tovala meal

What is $12.99

100

This is the symbol to look for when Searching for Tovala in the app store

What is the orange portal

100

A good hook/connector as someone is walking by

What is: Many options!
 - Ex: What are you doing for dinner tonight?

100

" I already have a _____" or "I don't need another appliance" 

What do you have right now?

200

These two cities are home to the location that we ship all meals from

What is Chicago and SLC?

200

These numbers are the lowest number and highest number of meals that you can choose to have delivered in a week

What is 4 and 16?
200

This is the tab in which you find the scannable grocery brands

What is the Marketplace tab?

200

Top 3 selling points

What is:
 - Programmed to cook anything perfectly
 - 5-in-1 Versatility
 - Tovala Meals

200

How is this different from other ovens/air fryers that Costco sells?

How familiar are you with the other brands? 

How much time do typically like to spend in the kitchen for one meal on average?

Are you looking for something that has certain features?

300

The names of our 3 in-house Chefs that create the meals and program the oven

Who is Chrissy, Emily and Mauricio?

300

This is the average time that Tovala meals stay fresh

What is between 2-7 days

300

The tab to click on if you want to update your meal plan

What is the Settings tab?

300

A story from the Story Bank

What is...Many options! Let's hear it!

300

I'm not sure the Tovala meals are right for me.

I'm not sure I'll like the Tovala meals

Can you tell me more about that? 

Is there a certain type of cuisine or dietary preference you’re looking for?

400
In 2021, Tovala was listed as one of this person's favorite things

Who is Oprah

400

For those that have a dirty oven, this is the method we recommend for cleaning

What is: cleaning with a soft, damp cloth and mild soap and water

400

The number of weeks that you can see & order Tovala meals for at any given time in the orders tab

What is 3 weeks?

400
#1 thing a customer needs to do when they get home with their oven (or in the store while they're walking around)

What is download the Tovala app & connect their oven

400

Worried about the nutritional value of the meals/sodium levels/healthy options/etc

Do you have certain health goals or dietary preferences?

500

Over how many meals have we shipped?

What is 20 million meals?
500

What you would tell someone who asks: 

"How is Tovala different from other meal kits?"

What is a version of:

  • Tovala's meal service is unique because it involves fresh, mostly-prepped meals that are cooked in the Tovala Smart Oven. You do a few prep steps (like adding a sauce or seasoning to taste), and then scan a QR code with Tovala's smart oven to cook it perfectly in around 20 minutes or less with a chef perfected, automated cook cycle. 

  • Other meal kits offer meals that are already cooked and reheated in a microwave, which affects the meal's flavors and texture. Or, they take 30 minutes or more to prepare and require you to do all the guesswork of cooking. Not only do Tovala Meals save on time, and limit post-mealtime clean up, but the results taste like the best kind of home cooking, full of tender veggies, juicy proteins, and melty cheese.

500

Walk us through how to create your own Chef's Recipe

What is:
 - Go to the Cooking Tab
 - Click on Oven in the top right corner
 - Click Create a New Recipe
OR
 - Go to the cooking tab
 - Click on a Chef's recipe
 - Click on the three little buttons in the top right corner
 - Select Duplicate
 - Go to Cooking Tab
 - Click on Oven
 - See your duplicate, edit it and rename it

500

The 4 key steps of the pitch

What is:
1. Connect
2. Story
3. Objections
4. Close

500

4-5 people in the family – Not sure it will work for a big family

Do you always eat together or are you sometimes on different schedules? Sports practice, working late, etc?

Does everyone like to eat the same thing?

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