What is the standard Free Slot Play offer?
$10 free slot play or prevailing new member offer.
What must be established before a booking becomes definite?
Method of payment.
Does Change Log replace BEO packet?
No
What status is required before approval?
Tentative
What form is required for space?
In-house request form
How far in advance must custom FSP offers be requested?
At least 1 month prior.
What account are charges billed to?
Master Account
Who reviews the daily Change Log?
Operations team
Who approves contracts?
Jay/Pam
Revenue events deadline?
30 days prior
Who creates FSP vouchers and by when?
Controller/Finance, 72 hours prior.
What is a benefit of Direct Billing?
No deposit + Net 30 terms
What must be done for major changes?
What happens after submission?
Record locks.
Non-revenue availability?
3 weeks prior
When must Front Desk receive vouchers?
24 hours prior to check in.
When is final balance typically due?
3 days prior to event.
What % variance counts as major change?
Over 25%
What happens after approval?
Booking unlocks
Minimum setup time?
2 hours
Name one authorized FSP requestor.
- VP Sales
- DOS
- DOC
- CSM
What is required before wire/ACH confirms booking?
Finance confirmation
Who receives the report?
BEO distribution list.
Where is the approval status shown?
Approval history
Who handles coordination?
Sales Team AND/OR Internal CSM