Safety
This action should be taken without exception before using the jump-box to start a customer's vehicle.
What is… The customer must sign the Emergency Services Authorization and Release Agreement
The three core values of the SP+ "Our Promise"
What are… Integrity, Ingenuity and Diversity
The frequency cash deposits are required to be made at every SP+ location.
What is... every banking day.
This is the smallest borough in NYC.
What is... Manhattan
True or False.... Online reservations from parking.com are the only reservations we must honor at our facilities.
What is.... False. All reservations must be treated as monthlies.
Facility Managers use this form found on SPin to create their annual safety binders.
What is... The safety checklist.
This program allows managers to nominate their associates to be recognized at a quarterly luncheon with senior leadership.
What is.... SPotlight
The frequency a Facility Manager is required to conduct a random lot / inventory audit at their location.
What is… Two times per week.
This is the name of the island where the statue of liberty is located.
What is...Liberty Island
This is the preferred method for issuing a customer claim check at ticketech locations.
What is... digital ticket.
These two mandatory self-assessments are completed annually and due by March 1st every year.
What are... Annual safety / PPE Assessment and Vehicle Theft Prevention Annual assessment
This virtual platform allows SP+ managers and associates to recognize their teammates in a highly visible manner by giving "shoutouts".
What is.... Guusto
How often a POR/TOR is required to be completed at each location.
What is… every 12 months.
This street in NYC is where you can find the headquarters to the major stock exchange companies.
What is...Wall Street
The time frame needed to file rates with the city of NYC for a board rate change.
What is… 75 days.
Who has the final approval of all root cause analysis and corrective action plans related to worker's comp claims.
Who is .... the RM
This incentive program rewards any non RM for bringing a new business lead.
What is... the SPIFF program.
The frequency a Senior Manager is required to complete a keycard audit at each of their facilities.
What is… every six months.
The famous theater district in NYC is known by this name.
What is... Broadway.
These two KPI's determine the winner's circle for Senior Managers.
What are... Profit and OT%
All General Liablity claims when submitted to Sedgwick should always include this individual from the risk management team.
Who is... Jim Ostling.
Approximately this many employees work for SP+ globally.
What is.... 20,000.
This policy must be in place at each location to prevent one single person from being in control of all functions of their facility.
What is… segregation of duties.
The number of boroughs the NYC marathon passes through.
What is... 5
True or False.... All rate change filing requests must be submitted by the SM or above.
What is.... True