COFFEE
When all coffee are being made in the morning after how many minutes should be making a new coffee?
10 minutes
How many times do we shake Iced Teas or Refreshers?
10 Times!
How many liters of hot water do we use when preparing Iced Tea?
1 Liter
Where should coffee and Tea be served to the guest at?
At the register
After how many minutes should we be checking the lobby?
10 minutes
What are the three Starbucks roast profiles?
Blonde, Medium, and Dark
What is the only Frappuccino that does not come with whip cream?
Coffee Frappuccino
What are the steps to preparing ice coffee?
1. brew a bag of iced coffee on half a batch
2. fill pitcher with 1 liter of iced coffee
3. fill pitcher with Ice to the 2 liter line
Other than Drink ID Code and Guest name what should a cup always have on it?
A message
Where should our personal drinks be stored at when on the floor? and what should it always have?
underneath the register or on a milk crate below the bar/register and a lid and straw
When should our coffee timer be on zero?
Never
How many shakes of cinnamon go inside a brown sugar shaken espresso?
2 shakes
How many liters in total (Cold brew + Water) fill up a cold brew Keg?
10 Liters in total fill up a keg
Give me an example of calling out at a guest drink
Mention guest name, Drink size, and what the drink is.
What does FIFO Stand for?
First in First out
What setting do we grind cold brew on?
French Press
When making an Aerocano how long do we aerate it for and how long do we steam it for?
4 seconds aerate , 6 seconds steam
After how many hours should we be rotating the cream cheese?
4 hours
What does the LATTE Model stand for?
Listen, Apologize, Take Action, Thank, and Ensure Satisfaction.
At how many feet should we greet a guest?
5 feet
What are the 3 layers of the perfect shot's anatomy?
Heart, Body, Crema
What are the correct steps of building a Frappuccino?
Pump Frapp Roast, pour milk, pour contents into blender, pump/scoop flavor, add ice, pump base, blend and finish.
What are the steps to sequencing a hot espresso beverage?
Shots, Syrup, Steam Milk, and Finish
What is the first step to FIVE KEY MOMENTS to Green Apron?
Warmly greet guests.
When is it necessary to wash your hands?
Starting a shift, using the restroom, cleaning and maintenance, body contact, and task switching.