Social Work Basics
The three levels of social work practice are commonly called these.
Micro, Mezzo, and Macro
This theory looks at how different environments influence a person's behavior and well-being.
"Can you tell me more about that?" is an example of this type of question.
Open-ended question
The professional organization that publishes the Code of Ethics.
National Association of Social Workers (NASW)
What could a social worker say?
Example: "That's okay. Let's start by talking about what feels most important to you right now."
Social workers help people, families, groups, and communities improve their overall ___.
Well-being
Strengths perspective
This is the process of deciding what steps should be taken to help a client reach their goals __.
Planning
When a social worker has feelings or relationships that could interfere with professional judgement this is ___.
Conflict of Interest
Treating everyone the exact same way promotes __ but not ___.
A social worker asks a client what they think would work best instead of making the decision for them. This demonstrates what principle?
Self-determination
This theory suggest that people learn behaviors by observing and interacting with others.
Social Learning Theory
A social worker connecting a client with a food pantry would occur in this stage.
Intervention
A social worker must balance a client's right to privacy with another person's safety. What type of situation is this?
Ethical Dilemma
When multiple identities overlap and influence someone's experiences, this concept is called what?
Intersectionality
This term describes a social worker helping clients develop the ability to make decisions and take action.
Empowerment
This theory emphasizes the interconnectedness between individuals, families, communities, and larger systems.
A social worker asks "Has your situation improved since we started?" This is a part of what stage?
Evaluation
A social worker discovers that a colleague is acting unethically. What should the social worker do?
Speak to the colleague directly or report to their supervisor.
Social workers address problems at both the individual and this broader level because people's well-being is affected by their environments.
Macro level
A client tells a social worker, "I don't need you to solve this. I just need someone to listen." What skill should the social worker use?
Active listening
A social worker asks "What happened to you? rather than simply asking "What's wrong with you?" What approach does this reflect.
Trauma-informed Approach
___ are the 6 stages of the helping process
Engagement, assessment, planning, intervention, evaluation, termination
Name the 6 core values of social work
Service, social justice, dignity and worth of the person, importance of human relationships, integrity, and competence.
Client: "I think I'm ready to stop coming." What should the social worker explore?
Whether goals have been met, the client's reasons, progress, remaining needs, and an appropriate termination plan."