GANE 101
Name 2 unique ways to find GAN prospect phone numbers that Steve Kim recently shared in the outbound meeting?
-Past email signatures in salesforce
-Company website
-Linkedin if there is a resume attached
We used Cvent in the past and didn't have a good experience.
-When was the last time you evaluated Cvent
-What did you struggle with
-any other answer deemed acceptable
Name 4 things that can make up an attendees engagement score in attendee hub.
Event Level Actions: logging in, joining the virtual event, submitting feedback survey, etc.
Session Actions: session check in, joining session chat, asking questions, upvoting questions, answering polls, downloading session documents
Community/Networking Actions: adding a photo, joining video discussion groups, posting messages, replying to messages
Exhibitor/Sponsor Actions: viewing exhibitor list, viewing a booth, viewing exhibitor videos, submitting an inbound lead
Appointments: appointment created, accepted, and attended
What year was Cvent founded?
1999
I’m rarely the reason someone remembers an event, but I’m often the reason they make it into one. What am I?
Registration
This tech company, commonly used by higher eduation, is known for alumni and donor tools like Raiser’s Edge NXT
Blackbaud
We love Cvent, but it is too expensive.
-Ask when they got pricing last
-Mid year promo
-Any other answer deemed acceptable
Name the key differences between OA Basic, OA Premium, and OA 360
OnArrival Basic: allows for basic Event level check-in
OnArrival Premium: additional functionality such as Badge Printing, Kiosk Mode, Session Check-in, Check-Out mode, & Signature Collection.
OnArrival 360: white-glove service in addition to OAP functionality. Cvent assigns Project Manager to oversee the technology setup and support prior to the event and onsite. Cvent provides all equipment and setup/break-down of all onsite technology.
Why did Reggie start Cvent?
"The Cvent business idea first came to light after Reggie, a lawyer by trade, spent years painstakingly planning hundreds of events for a non-profit of which he was president. He knew there had to be a better way than yellow sticky notes, spreadsheets, and emails.
In 1999, Reggie found the "aspirin" to this pain point: Cvent. Since then, we've passionately helped our customers not only manage their meetings and events, but make them more impactful."
I show up at the exact point where planning ends and presence begins. What am I?
OnArrival
In January of 2025, Leslie Alpert closed what deal for a TCV of over $1 million?
James Madison University (GO DUKES!)
We are locked into a contract for the next year.
-Ask when they evaluate event tech
-Dig into what they are using, can we fill in gaps elsewhere
-Satisfaction with current product, would it be worth getting info in your back pocket?
-Any other answer deemed acceptable
What is the per reg fee for PayGo?
$3.95 USD
Who is the Cvent owner?
Blackstone
I usually show up after the event, when the goal is no longer attendance — it’s answers.
Surveys
Why do associations host events? Give 3 reasons
We use an in house system.
-What is that system handling for them
-Where can we fill in gaps
-Any other answer deemed acceptable
What are two things that need to be done after setting a demo for OA360
-Add an OSS Overlay
-Send the OA360 Survey to the prospect
Name 4 companies that Cvent has acquired in the past 3 years. (there are 6 total)
I’m the product you notice when people stop asking where they’re staying and start knowing. What am I?
Passkey
Which current GAN DS used to be Rob Hamlin's SDR?
James Brixius
Our events are small, we don't need all the bells and whistles that Cvent has.
-Dig into things like essentials
-explain how we cater to events of all shapes and sizes
-average event size is 80-100 attendees
-any other answer deemed acceptable
Name 3 CRM system that Cvent has a native, out of the box connections with.
-Salesforce
-HubSpot
-Eloqua
-Marketo
Who are the 2 Co-Founders of Cvent?
Chuck Ghoorah and David Quattrone
I let people stand inside an event before the event exists. What am I?
CED / Prismm