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Taxpayers go here if the tax issue can not be handled online or by phone.
What is a Tax Assistance Office? IRM:
21.3.4.1.1
Most non-cash payments received in a TAC can be processed using this system.
What is RSPCC (Remittance Strategy-Paper Check Conversion) system?
The purpose of this tool is to assist with research on IMF accounts.
What is the Results Tool?
Receipt for Payment of Taxes, is the only authorized receipt for payment of taxes, fees and ACA payment and is provided to every taxpayer for cash and other types of payments upon request.
What is Form 809, Receipt for Payment of Taxes?
Automates the processing of single and multiple payment transfers, and refund transfers.
What is Credit Transfer tool?
This section provides program direction for all employees and managers delivering service in Field Assistance (FA) Taxpayer Assistance Centers (TACs).
What is IRM 21.3.4?
A 6-digit number assigned to eligible taxpayers to help prevent the misuse of their Social Security number on fraudulent federal income tax returns.
What is an IP PIN (Identity Protection Personal Identification Number)?
These systems, documents the type of visit, records the conversation and documents the taxpayer's account.
What is Qmatic, FAST, and AMS.
The program responsible for identifying potential identity theft cases that are scored by a set of identity theft models in the Dependent Database (DDb); selected through filters in the Return Review Program (RRP) system; or manually selected by Return Integrity Verification Operations (RIVO).
What is TPP (Taxpayer Protection Program)?
IRM:25.25.6
Use this tool to estimate the federal income tax you want your employer to withhold from your paycheck.
What is the Tax Withholding tool?
It will provide recommendations regarding installment agreement eligibility and calculate tax based on IRPTRL reported income.
What is Compliance Suite?
Review it carefully and keep it for your records. If we ask you to respond, act by the due date.
What is a notice or letter form the IRS?
TPP's (Taxpayer Protection Program) authentication disclosure requirement procedures.
What is IRM: 25.25.6.4? Taxpayer Protection Program (TPP) High Risk Authentication (HRA) Procedures
You can use this tool to get answers to your tax questions.
What is ITLA (Interactive Tax Law Assistance)?
You will receive immediate notification of whether your payment plan has been approved.
What is completing an on-line installment agreement?
You can use an IRS account to check and manage your tax information.
What are on-line services?