Shipping
What year was National Rarities founded?
2009
Toys from the 90s and early 2000s? - think Care Bears, Rainbow Brite dolls, etc.
Nope, as cool as these pieces are, they lack large resale value.
A customer asks if you plan to sell their information?
Reassure them their info is safe with us, as we do NOT sell their information.
How soon should PTO & No Travel requests be submitted to your manager?
As soon as possible!!
Can you use a silver label on a gold box—vice versa? What does this process look like?
Yes, be sure to mark it very clearly in the sheet if this does occur—try to avoid this if at all possible, though.
Who is the owner of NR?
Denny McCaffrey
A customer tells you that you cannot have their name?
Let them know that inorder to be written a check today, they will need to present their ID, and inorder to be seen by a buyer, you need at least their first name & last initial.
Your flight boards at 8:15 and takes off at 8:45, what time are you getting to the airport?
A good rule of thumb is to be there with an hour to spare at the gate—keep in mind your journey from the parking lot, onto the shuttle, and through TSA. We think 6:30 would be a good time to be at EZ Park.
How much money is a shipping box insured for?
$60,000 spent
What is the address of the new building?
12312 Olive Blvd.
A customer gives you an obviously fake number or email?
Ex: marylittlelamb123@yahoo.com or 456-789-1234
Keep peace; just do not collect this email, and onto the next!
You wake up to a notification from Southwest: your flight has been cancelled. Who do you contact first?
Team Lead—if no quick reply, the ADO on call!
Check if they fit in the large supplies box—if not, you must get a special box from Fed-Ex and ship it safely.
About how many items have we sold on our eBay page?
153k+
Which bag does your iPad go into when you travel? Carry-on or checked?
Carry On!
You want to go on a specific trip or have a request? How do you go about this?
Chat with your manager first—your manager will make the call on how the travel team is then looped in on this request.