Discipline I:
A team that...
A team that...
Concealing weakness, hesitating to ask for help, holding grudges, and jumping to conclusions.
What is a team that lacks trust?
Identifying a shortcoming of your team member and bringing it to their attention in private in order to strengthen their weaknesses for the betterment of the team.
What are high standards of accountability?
This is why we exist
What is our Core Purpose?
To provide our owners the opportunity to control their own destiny and achieve uncommon success.
The company outpaced its audacious goals so they decide to bring everyone that committed and held each other accountable to Turks and Caicos for an all time all inclusive beach vacation.
What is win as a team?
Identified the the five dysfunctions of a team and wrote the triangle
Who is Patrick Lencioni?
What is a team that commits.
A PM and a GM are working through the best option for a crew needed onsite. Both parties bring valid points to the table, the back and forth is lively. and finally, a decision is made
What is productive conflict?
This is how we behave
What are our core values?
D.T.R.T.R.N.R.O.C.
Fire in the belly
Roll up your sleeves
Win as a team
They got a phone call Wednesday night that the client is unhappy with our quality. That same night they are on an airplane heading to the job so they can be onsite to finish strong and save the relationship.
What is doing the right thing right now regardless of cost?
What is the ideal team player?
Hungry, Humble and Smart
On a healthy team this occurs when team members engage in unfiltered, passionate debate around ideas to reach the best decision.
What is a team that has productive conflict?
After working through the scheduling meeting this PM received a crew decision they are not comfortable with. Instead of complaining they buckled down, set themselves and the foreman up for success and pulled through project.
What is Active Commitment?
This is what we do
What is our business definition?
We provide painting and sealants for warehouse, distribution and manufacturing facilities nationwide.
Beers at work, Airline status, Personal development, Financial development, Ownership, Enthusiasm, BHAG, Org health, Trucks, Gas, Hotel points, Ice cream at work, Culture, Family involvement, Summer BBQ, Stability, Retire Early, No expense reports, Friends, Camaraderie, Flexibility, Profit sharing and Beers at work.
What is uncommon success?
This employee perfectly exemplifies HHS
Who is everyone in the room?
Ensures poor performers feel pressure to improve, identifies potential problems quickly by questioning approaches and intentions, establishes respect with those who are held to the same high standards, avoids excessive bureaucracy around performance and corrective action
What is a team that holds each other accountable?
An issue popped up onsite and the team reached out to Graydaze. The recipient of the call went straight to the PM to address the issue instead of going to the GM to address the issue.
What is Peer to Peer Accountability?
This is how we succeed (West)
What are our strategic anchors?
Easy on the customer
People not projects
Be local
Heading to the office on a holiday so that the client gets their last minute bid requests turned in on-time.
What is fire in the belly?
The Graydaze Flywheel
What is...
1. Hire hungry humble and smart
2. Train and deliver the Graydaze Experience
3. Grow long term relationships
4. Create sustainable Revenue
5. Invest in Graydazers
Retains achievement oriented employees, minimizes individualistic behavior, benefits from individuals who subjugate their own goals for the good of the team, avoids distractions
What is a team that focusses on collective results?
A PM realizes they missed a date change that will impact their schedule. Instead of trying to fix it alone or hide the mistake, they immediately tell the rest of the PM team, ask for help, and work together to develop a recovery plan.
What is Predictive Trust?
This is most important right now
What is our main thing?
The Team 1 Advantage
The crew onsite doesn't have an English speaker and the deadline is fast approaching. The PM decides to stay onsite through the weekend to keep the project moving forward.
What is rolling up their sleeves?
All Graydaze divisions share this strategic anchor.
What is Easy on the customer?