How often are Building Walks conducted?
What is weekly?
Name one prohibited item found during inspections.
What is candles, vapes, alcohol, fireworks, firearms, pets, air conditioners, rolling chairs, or large appliances?
What form is used to document inspections?
What is JotForm?
Where must employees clock in?
What is the Hale 2 Office?
What should your documentation do?
What is tell a story?
Why are Building Walks important?
What is to assess the building's condition and identify damages before they worsen?
What should residents never remove from their room?
What is university furniture?
Name two responsibilities of a Superintendent.
What are building walks, inspections, confiscations, bed verifications, checkout inspections, or documentation?
What communication platform should employees regularly check?
What is Microsoft Teams?
Who attends a violation meeting?
What are the student and team supervisors?
During Building Walks, what two things should you always have?
What are an iPad and attention to detail?
Give one example of a key or access violation.
What is loaning keys, duplicating keys, unauthorized entry, not reporting lost keys, or allowing unauthorized people inside?
When documenting inspections, what should your notes do?
What is tell a story?
Can inspections be completed on a personal iPad?
What is No. Only Housing-issued iPads may be used.
What is the purpose of a violation meeting?
What is to address concerns, clarify expectations, and find a resolution?
True or False:
If nothing looks wrong today, next week's Building Walk can be skipped.
What is False?
Name one Housing Operations violation.
What is refusing inspections, unauthorized room changes, repeated lockouts, missing required meetings, or living in an unassigned room?
What makes documentation strong besides proper grammar?
What are clear pictures and detailed descriptions?
What happens if an employee misuses their key card?
What is immediate termination?
What should you do if you miss an important Teams announcement?
What is contact your lead or a coworker immediately?
You notice a broken exit sign but no residents mention it. What should you do?
What is document it and report it immediately?
You find a resident living in another student's room. What violation occurred?
What is living in an unassigned room?
A resident disputes a failed inspection. What is your best defense?
What is clear documentation with detailed notes and quality photos?
Name three administrative responsibilities.
What are scheduling inspections, reviewing inspection results, tracking failed inspections, sending emails, making phone calls, and managing follow-up procedures?
A teammate arrives 20 minutes late without telling anyone. Name two standards they violated.
What are timekeeping/attendance and failure to communicate with their lead?