Drive to Digital & Fast Track HSID
UHC Member Website
HealthSafe ID
Summer Fun
FIFA
100

This is the main goal of the Drive to Digital initiative

 

What is encouraging insured members to use digital self-service tools and stay engaged in their health and well-being?

100

This website should be promoted to insured members who want access to claims, payments, benefits, and ID cards online.

100

Approximately this many websites currently use HealthSafe ID.

What are more than 140 websites?

100

Kids often cool off with these colorful frozen treats served on a stick.

What are popsicles?  

100

This country has won the most FIFA Men's World Cup titles.

What is Brazil?

 

200

Three benefits members receive when using digital self-service tools.

What are no hold times, no voice menus to navigate, and 24/7 access to information?

200

These three items are available on the website and can help members manage their plan.

What are claims, payment information, and a digital ID card?

200

These four pieces of information are used to complete HSID registration.

What are first name, last name, email address, and phone number?

200

 People wear this product to protect their skin from harmful UV rays during summer activities.

What is sunscreen? 

200

A player who scores three goals in a single match achieves this.

What is a hat trick? 

300

The first thing a Customer Advocate should do before promoting the website or mobile app.

What is address and resolve the member's concern?

300

This registration enhancement, introduced in August 2024, streamlines the registration process by pre-filling member information.

What is Fast Track Registration?

300

A valid HSID password must contain these three character requirements.

What are at least one uppercase letter, one lowercase letter, and one number?

300

This outdoor game often played at picnics involves tossing bean bags onto a raised board.

What is cornhole? 


300

The standard length of a FIFA soccer match is this many minutes, excluding stoppage time.

What is 90 minutes?

400

The resource advocates can use when a member needs help building digital literacy skills.

What is Community Connector?

400

A member can choose this website feature to make a one-time payment without registering for an account.

What is Quick Pay?

400

For security purposes, staff should never provide this to a caller, even if the caller is authorized.

What is the member's HealthSafe ID (HSID)?

400

Sticky marshmallows, chocolate, and graham crackers combine to make this favorite campfire snack.

What are s'mores?  

400

The penalty spot is located this many yards from the goal line.

What is 12 yards?

500

The secure account members must create to access UHC digital tools and the member portal.

What is a HealthSafe ID (HSID)?

500

According to policy, representatives should not proactively discuss web registration with anyone except this person.

Who is the insured member?

 


500

This registration feature streamlines enrollment by pre-filling some member information after clicking a registration link.

What is Fast Track Registration

500

This frozen treat is often enjoyed on a hot summer day and comes in flavors like chocolate, vanilla, and strawberry.

What is ice cream? 

500

This player captained Argentina to victory in the 2022 FIFA World Cup.

Who is Lionel Messi?

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