In Season
The acronym PSL
What is Pumpkin Spice Latte
The estimated principal savings before Beyond collects their fee
What is 50%
What kind of question is most effective in starting a conversation?
What is open ended questions
Who won the 2026 world series?
What is the Brewers
When a client says they just won the lottery so they dont need the program anymore
What is smoke screen
Altenate name for an american football
What is pig skin
The percentage of client principal savings after Beyond collects their fee
What is 25%
What type of question is used to keep the client engaged through out the call
What is tie down questions
Who was the headliner at the 2026 Victoria Secret Fashion Show?
Tate Mcrae
The two types of Bankruptcy
What is chapter 7 and chapter 13
The fruit people pick off trees
What is apples
The category of savings that starts immediately after they enroll and stop paying their creditors directly
What is monthly savings
What are you trying to uncover as soon as possible?
What is the root concern or "the why"
The changing of the clocks
What is day light savings
The method in which agents attempts to get a higher deposit first and gradually decrease to the minimum amount.
What is the waterfall method.
The kind of house that people usually scream inside of.
What is haunted house
If a client has 25,000.00 of enrolled debt how much are they estimated to save after Beyond collects their fee.
What is 6,250.00
What probing question would you use if a client wants to term because they cant afford the deposit?
What has changes financially since enrolling?
Courtney's favorite NFL football team.
What is the Patriots
The name of the document that breaks down the price comparison of the beyond program VS a consolidation loan.
What is the Enrollment Agreement
The American city known for it's witch trials in the 1600's
What is Salem
A client deposits 500.00 monthly into the program. They used to pay their creditors 1800.00 per month before enrolling. If they save the difference how much will they have built up after they graduate their 48 month program
What is 62,400
The first probing question suggested by Courtney that is designed to directly uncover the root concern.
Was there something about the program you didn't like or made you feel uncomfortable?
Darth Vador's children's names
What is Luke and Leia Skywalker
Where you would direct a client to go to get proof of payment to a creditor and valid transaction IDs.
CFT Pay Portal