County Specific
Guidance Document
Up-to-Date
What Disposition?
Scenarios
100

County that we transfer 18 and under children to.

Alle. Bonus 100 points if you can name the person (Robert Matasich)

100

Provide two examples of when you would submit an SNF.

Mailed isolation orders, school associated cases, de-dup.  

100

It is okay not to update to the latest version of chrome

What is no? Update and follow steps posted in CSI channel

100

It's the initial disposition if you reach a case and receive message that says, "this number is no longer in service"

What is Invalid phone number?

100

You get a case that is 55 years of age and not in a priority setting, they work at Taco Bell, where would you include this detail at?

In the notes, not the the work place settings

200

County that we transfer 39 years old and younger to. 

Erie. Bonus 100 points if you can name the person (Janine Benkelman)

200

Process for cases to receive isolation orders.

Cases are instructed to go to their respective county websites to obtain their isolation affirmation. 
200

How many times do we attempt a case?

4x, 2xs for 2 days

200

You call a case and his wife answers and says he passed away last night, What's the disposition?

what is Reached but not interviewed

200

If you receive a case that is past the 10th day of isolation, but also has a duplicate positive record yesterday, what should you do?

De-Dupe

300

SNFs that are specific to Cattaraugus.  

Unable to reach, invalid number, and hospitalization.

300

Our priority populations, in order of importance. 

1. 18 years of age and younger

2. 70 years of age and older (65 years of age and older)

3. 19-64 years of age, regardless of congregate or sensitive setting.

300

You get a case that is 55 years of age and not in a priority setting, should you continue with the interview?

Yes

300

You call an assisted living facility, potentially a nurse hangs up on you 4xs in 2 days, what's the disposition?

Med/ Psch Barrier

300

I received a case that previously tested positive on 1/17 but in Erie Pa so I was unable to find a duplicate, they already completed the 5 days of isolation there and then took another test in NY to "test out". They have been asymptomatic for more than 5 days, what should I do and what should my disposition be?

Complete interview, educate about mask requirement, and close as Reached, completed investigation

400

Describe closing a case and is it the same in every county?

Update interview disposition. Complete status section as Yes, Yes, Yes. 

Except in Catt for unable to reach/invalid, in which case you answer Yes, Yes, No. 

400
Requirements for a case to be self-released from isolation.

No fever for 24 hours without fever-reducing medication, all other symptoms must be improving, and wear a well-fitting mask around others for days 6-10.

400

You get a case on Jan 26, who tested positive on Jan 16, how should you proceed?

Interview the case, within 10 days of isolation period

400

It's the final disposition if you reach a case and receive message that says, "this number is no longer in service", in Catt county

Not applicable, Bonus 200 if you know why

400

I received a case who began having symptoms on 1/1/2022. Symptoms got better, but never went away. Case has tested negative test several times (both antigen and PCR tests). Case began having a sore throat on 1/19/2022, test date was 1/25/2022. What should be the isolation dates?

1/25/22-1/30/22

500

Erie requires something specific for daycares. 

If a case attends or works in daycare, please collect details about daycare in school hub section.

500

What is the process for CSS help with a case?

Complete interview, submit "CI CSS Needs Form". Trigger CSS hub in CommCare and select 'Pending'. Record is then closed following normal process. 

500

When is a 10 day isolation period mandatory? Name 3 settings

Residential group homes, nursing homes, assisted living, prisons, jails, juvenile detention centers, and for children 0-2

500

Your case works at Buffalo Psychiatric Center (BPC) and was last at work 2 days ago, she tested positive on 1/10. She refuses to complete the interview but gave a lot of details, what's the initial disposition and final disposition?

partial completion and reached, completed investigation

500

I have an Erie case who came in my queue with a 1/25/2022 test date. When I reached case, they advised me that they first tested positive on 1/4/2022. They have been having lingering breathing problems from COVID-19/asthma and visited the ER, where the 1/25/2022 test was positive. The ER told him he wasn't contagious. I am unable to locate any files in Commcare reflecting the 1/4/2022 test. What would be my next steps here?

Submit for PPV, there may be a record in ECLRS of previous positive.

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